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read moreAUSactive has launched its first Digital Futures Research Report, providing insights and data from more than 450 businesses that can be used as benchmarking tools for how health and fitness businesses can embrace technology for future growth and greater efficiency.
Building on research conducted by ukactive and Rewrite Digital, the Digital Futures analysis is an assessment of the digital maturity of health and fitness operators from all across Australia.
Explaining that the report is a great foundation and learning tool for fitness businesses to assess and embrace technology that can benefit the future of their business and member experience, AUSactive Chief Executive, Barrie Elvish stated “we are thrilled to release our first Digital Futures Research Report in collaboration with more than 450 businesses and our partners here in Australia.
“The health and fitness sector faces a stronger than ever necessity to drive digital change to create fulfilling customer experiences and provide value for money. This is key to the sector’s survival and growth.
“We’ve found many businesses in the industry are diving into digital as it continues to advance, having adopted artificial intelligence (AI) in operations, advanced digital marketing strategies, and moved to provide an omni-channel experience to support the exercising journey, at anytime and anywhere.”
Key Findings from the Digital Futures Research Report:
• Overall, the surveyed Australian organisations averaged a 43% score for digital maturity and effectiveness.
o Health and Fitness and/or Leisure operators averaged a 45% score, and
o Pilates and/or Yoga operators averaged a 39% score.
• The highest-scoring digital area was Data & insights. The lowest scoring area was Digital experiences
• 47% of organisations consider themselves as advancing or advanced in digital vs 55% in the UK
• 75% of businesses said they would invest in their digital or data infrastructure or systems in the next 12 months.
AUSactive General Manager, Industry Standards & Development, Chris Alexander, said gathering data was a powerful tool for decision-making, and the active health, fitness, and leisure industry generates a wealth of valuable data across various business functions.
Alexander noted “by integrating data from both front and back-end systems, and applying it to all aspects of a business, organisations can design the most suitable digital growth strategy tailored to their unique needs, regardless of their current stage of development.
“We’re proud of the results in this report, because there is much to be commended and much to be learned. We hope other businesses within our industry use this report to forge on with their own digital journey with confidence and an improved understanding of all things digital.”
The Digital Futures Research Report follows research conducted with 450 Australian health, fitness, Pilates and yoga operators and other physical activity organisations between July and December 2023.
To access the executive report, go to ausactive.org.au/digital-futures
AUSactive members can access the full report via their member dashboard.
Main image credit: EMF.
27th April 2024 - AUSactive seeks pre Federal Budget public support for active health memberships tax deductions
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10th April 2024 - Gallagher offers fitness insurance solutions for gym owners, Pilates and yoga studios and instructors
4th April 2024 - Barrie Elvish takes AUSactive’s call for Federal budget to include tax deductibility for gym memberships to mainstream media
13th March 2024 - AUSactive set to launch 2024 National Awards program
12th March 2024 - AUSactive’s call for fringe benefits fitness tax exemption in workplaces gets wider backing
5th March 2024 - AUSactive’s ECOactive Pilot looks to reduce fitness operators’ energy and water costs
15th February 2024 - AUSactive and OneMusic Australia combine to present webinar for fitness studio operators
14th February 2024 - AUSactive submission for 2024/25 Federal budget calls for tax deductibility for gym memberships
15th February 2024 - Fitness on Demand’s Andy Peat advises of trends to transform businesses in 2024
6th February 2024 - Mindbody and ClassPass trends study sees 80% of consumers viewing wellness as more important than ever
26th January 2024 - AUSactive highlights its membership benefits
4th January 2024 - AUSactive identifies exercise for mental health as the year’s top fitness trend
2nd January 2024 - Survey of major fitness groups shows club openings outstrip closures at rate of two to one
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24th November 2023 - Mindbody looks to use artificial intelligence to drive growth
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20th October 2023 - Media reports advise of multiple closures of F45 gyms
11th July 2023 - Virtuagym launches AI powered digital coaching solution
6th July 2023 - AUSactive invites industry input in predicting hottest fitness trends for 2024
5th July 2023 - Keepme reveals first generative AI tool for fitness operators
30th May 2023 - Pilates Australasian Alliance calls for regulations for minimum training and qualifications for teaching
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Compliant chemical storage and decanting solutions. Includes spill kits, spill containment pallets, chemical decanting decks and safety shower and eyewash equipment. See our full range of solutions
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