Tourism Trade Manager

Attractions / Environment / Marketing / Zoos /

Tourism Trade Manager · Sydney Zoo
Culture & Visitor Experience · Eastern Creek, NSW

Located in the heart of Western Sydney, Sydney Zoo strives to showcase a broad range of native and exotic animals using technology and advanced exhibit design, with a strong focus on animal welfare, conservation, and educating our visitors about animals and their habitats. Environmental and social awareness play a vital role in our message that highlights the indigenous culture and human influence on the environment.

The Position
This is an outstanding opportunity to be part of an exciting new zoo in the role of Tourism Trade Manager, utilising your skills in an area that you are genuinely passionate about.

Working closely with our team of sales representatives, the Tourism Trade Manager will direct and coordinate international tourist sales via tour operator trade channels and be responsible for coordinating all facets of inbound product operations, including oversight of reservations and operations on the ground.

The Tourism Trade Manager will represent Sydney Zoo in cooperative promotional efforts; develop and maintain a positive relationship with the tourism community and conduct site tours and familiar for prospective partners, inbound event planners, and other potential clients.

The role will also be required to represent the company at trade shows, sales missions, and familiarisation tours for travel agents, and tour operators as required.

Skills, Knowledge, and Relevant Experience
• Minimum of 3 years’ experience in a similar ITO sales management role or business development role.
• A proven track record of delivering similar results in a similar business ideally within tourism.
• Demonstrated ability to work within a team to deliver outstanding results.
• Able to work in a fast-paced, high-volume environment, with excellent organisational and time management skills.
• Thorough understanding of the international and domestic tourism distribution network.
• Excellent verbal, interpersonal and written communication skills.
• Knowledge and commitment to Workplace Health and Safety and Equal Employment Opportunity.
• Legal working rights in Australia.
Why should you join the Zoo Crew?
By joining the exciting Sydney Zoo Crew, you will not only be in close proximity to some of the most incredible animals native to Australia and across the world, but you will also join an amazing team of dedicated people! Our team are passionate, devoted, and heavily inspired by Sydney Zoo’s values and mission to deliver a world-class visitor experience that encourages the community to make a difference, and all with a smile!

We are very proud of our diverse team of staff that represent all the different backgrounds and cultures that call Western Sydney ‘home.’ We love the individuality across our team of people as much as we love the collection of animals we so proudly care for. Whether you are looking for your first job, wanting to jump back into the workforce, or simply need a stimulating change to shake up your career, we encourage you to take the next step and join in our vision to make a difference.

Sydney Zoo is committed to providing a positive workplace and fostering employee engagement and wellbeing. We know how important it is to recognise and thank our staff for making Sydney Zoo great and we do this by providing our team with free annual flu vaccinations, workplace massages, monthly staff BBQs, training opportunities, and fulfilling fundraising events, just to name a few! If you would like to become part of an amazing team that does all of this and so much more, then look no further… Sydney Zoo is for you!

Please apply directly via the Sydney Zoo Website Careers Page at

Applicants will be required to provide a current resume and a covering letter outlining your ability to meet the above selection requirements. 

Applications close 12 noon Friday, 7th October 2022.

Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all Sydney Zoo positions. If you require assistance, please be sure to contact us by email to or by phone to 1800 843 966.

Sydney Zoo is a fully COVID-19 vaccinated workplace. We will require proof of your vaccination status prior to commencement. Please contact us for general enquiries, including if you have any queries regarding our policy or to obtain a copy of the Sydney Zoo Vaccination policy.

Please direct any requests for further information to

Sydney Zoo is committed to the principles and practices of Equal Employment Opportunity and Cultural Diversity.


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