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Square Metre Group to deliver skills development program for its Crowd Safety Management

Square Metre Group to deliver skills development program for its Crowd Safety Management
July 18, 2022

The Square Metre Group has announced that it will again be delivering its Crowd Safety Management course for delegates including site and venue operational managers, stewarding and security organisations, emergency services, organising committees, transport personnel, architects and local authority officers with licensing, planning or event management responsibilities.

Accredited by the UK’s Office of Qualifications and Examinations Regulation (OFQUAL), the Level 5 Award in Crowd Safety Management (RQF) incorporates all of the learning from Square Metre Group’s former Crowd Science and Risk Analysis program which was successfully delivered across the world.

Catering for a plethora of crowded place types including, stadia, green field sites, city-wide events, road races, motor racing and major events such as football/rugby world cups and major athletics tournaments, the course teaches event professionals the principles and applications of Crowd Safety and Crowd Science and draws on over 30 years of experience and research by Crowd Safety Managers who are responsible for some of the world’s leading events.

The course takes the delegates from a basic understanding of crowd risks and crowd safety in crowded places and works through the principles and applications of causality for major incidents.

During the course, delegates are taken through their own site/case related issues and by the end of the three day workshop, they will understand how individuals and crowds react to and behave in available space in places of public assembly.

They will also have explored the safety implications for designing and managing such spaces using the appropriate modelling tools and will be able to apply risk management techniques to the development of a robust crowd management plan.

Introducing the training, a Square Metre Group spokesperson advised “if you are in charge of people in crowded spaces, you need to understand the principles and applications of Crowd Safety Management (CSM) and Crowd Science, specifically Crowd Risk Analysis.

“Our learning development coaches are all industry expert practitioners and operate at the highest level of management world-wide. You will be assigned a coach during induction, this person will mentor you through the program (and) will assist with any on-going questions that you may have.

“The knowledge acquired from this course will enable delegates to understand the planning process for all types of events, and unless required, we will not focus on one single type of crowd.”

Program Delivery
The program is delivered through a blend of workshops and guided self study.

Initially, learners are required to attend a three-day workshop. This workshop is designed to be intensive and to deliver a high level of strategic crowd safety knowledge in a short period of time. Day three of the workshop invites learners to apply their learning to an event plan of their choice; this is completed in small groups and then presented back to the class.

Two assignments will be issued post-workshop based on the classroom training; this is to quantify that the learner has fully understood the learning and is suitable for a certificate of achievement.

Once the initial assignment has been marked, learning coaches will assess the work, and if it meets the expected standard, it will then be sent for Internal Quality Assurance (IQA).

Country Partners
Crowd  Safety Training regularly deliver public access and private programs across Australia, New Zealand, Asia, Europe and The Middle East.

The Level 5 Award in Crowd Safety Management can be delivered anywhere in the world at your premises subject to our standard terms.

For more information, go to

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3rd May 2022 - Cedar Mill Group snaps up Secure Events and Assets and launches new AV division

28th April 2022 - CrowdComms launches innovative feature to enhance engagement at digital events

23rd March 2022 - New Zealand Government announces end of vaccine passes and return of crowds to outdoor events

16th March 2022 - MotoGP set to welcome Indonesia’s largest post-COVID crowd

20th November 2021 - Vaccinated crowds to return for 2022 Australian Open but unvaccinated players will be barred

30th September 2021 - Rising Coronavirus cases sees Suncorp Stadium crowd capped at 75% for NRL Grand Final

28th July 2021 - No crowds to be allowed at AFL matches in Victoria despite COVID-19 lockdown easing

19th October 2015 - World’s first Level 5 Crowd Science Diploma introduced by eResponse Crowd Safety

7th August 2014 - 25 years of crowd safety with Mojo Barriers

21st July 2014 - Crowd Safety Seminar to share international best practice for safe events

20th July 2012 - Event Safety Alliance Australia launches

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