Latest News

Back to Latest News back

 

PaySmart backs Fitness Australia move for correct wording in fitness club membership contracts

PaySmart backs Fitness Australia move for correct wording in fitness club membership contracts
March 22, 2014

FFA PaySmart National Sales Manager Colin Walker has backed Fitness Australia's move to highlight the importance of fitness businesses using correct terminology to describe membership conditions.

Earlier this year, Fitness Australia advised members of advice from the Australian Competition and Consumer Commission (ACCC) about use of the term 'No Contracts', which discussed the importance of fitness businesses using correct terminology to describe membership conditions.

The ACCC's advice was that the term 'No Contracts' in relation to fitness centre memberships may be in contravention of sections 18 and 29 (l) (m) of Australian Consumer Law.

In a comment on the PaySmart website, Walker writes "when it comes to marketing your fitness centre in a competitive marketplace, there's no denying how important it is to showcase your point of difference - how you go above and beyond for your clients, the excellent services you offer and your great conditions and benefits.

"However, when it comes to promoting the terms of your membership, the language you choose must be carefully considered to ensure you're not contravening Australian Consumer Law.

"Every week I meet and talk with any number of our fitness centre clients around the country, and I continue to raise this topic with them to keep building awareness of this important issue.

"The key thing for fitness centres - and other businesses offering member services - to know is that if there's a condition attached to the termination of a membership at their centre - i.e. if you require a 30-day notice period to cancel the membership, you cannot promote your membership as 'no contract'.

"According to the ACCC, the term 'no contracts' can only be used when there are no conditions applied or attached to a membership, including no penalties attached to its termination.

"So while it may not have a punchy ring to it, according to the ACCC, 'no minimum term membership' may be a better way to market your membership.

"As every centre and membership structure is different, it's the perfect time to check that your marketing materials and your membership terms are compliant with Australian Consumer Law."

10th January 2014 - ACCC WARNS FITNESS BUSINESSES ABOUT THE TERM 'NO CONTRACTS'


Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

GLADSTONE MRM

Gladstone Health & Leisure (Gladstone MRM Pty Ltd Australia) is a leading supplier of leisure management and fitness software and is endorsed by leading health and fitness professionals and…

read more

Access / Billing / Fitness / Technology / Venues

 
 

AIS Water

AIS Water, the trading name of Australian Innovative Systems, is a multi-award winning, Australian owned leader in the design, production and supply of commercial and residential chlorine generators…

read more

Aquatics / Safety / Technology

 
 

Rae-Line

Sports Padding At Rae-Line we manufacture high quality sports padding, gym mats, foam mats and protective padding, suitable for a range of different facilities. Our sports padding is…

read more

Attractions / Fitness / Recreation / Safety / Sport

 
 

AAC ID SOLUTIONS

AAC ID Solutions is a leading supplier of identification access wristbands, barcoded wristband tickets, lanyards, membership products and RFID solutions for events and venues, working with thousands…

read more

Access / Marketing / Safety / Ticketing

 
 

LANDER & ROGERS

Lander & Rogers' Sports Business Group is the leading sports law practice in Australia, representing over 150 national and international sporting bodies. Our clients include international…

read more

Legal

 
 

Hydrocare Pool Services

Hydrocare Pool Services Pty Ltd offer 30 years of experience in aquatic industry features, products and water treatment. Hydrocare Pools has undertaken water treatment for aquatic centres and…

read more

Aquatics / Attractions / Play / Recreation / Technology

 
 

Sportybots

We are the leading providers of kids fun multi-sports programs for Sport and Recreation Centres. Programs cover twelve common sports as well as Gross Motor Skill Development and suit children from as…

read more

Fitness / Play / Recreation / Sport / Wellness

 
 

Augmented Creative

Augmented Creative is an open organization of like-minded and highly dedicated, creative people who conceive, plan and execute visual solutions. We pursue new and innovative visual ideas to help…

read more

Arts / Attractions / Consultants / Design / Tourism

 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business