General Manager - McKeon Swim School

Aquatics / Education / Recreation / Safety /

General Manager
McKeon Swim School

Are you a dynamic leader with a passion for excellence in customer service and a vision for the future of the swim education industry? 

McKeon Swim School are seeking a highly motivated and experienced General Manager to lead our renowned and industry-respected swim school. This is an exceptional opportunity to join our team and play a pivotal role in shaping the future of our organisation.

About Us: McKeon's is more than just a place to learn to swim, it is a community, it is a place where we “share our love of water”; where children thrive, where athletes are developed; where memories are made.

Our focus is the teaching of swimming as a life gift for safety, health and excellence. Our reputation comes from our experience, integrity and core values. We care for the individual needs of all ages and skill levels and foster  aquatic abilities, build confidence, and create lifelong swimmers. 

With a proven track record of success and a commitment to excellence, we have earned our reputation as a leader in the industry.

Key Responsibilities:
As the General Manager, you will be responsible for:

  • Leadership: Providing visionary leadership to our dedicated team, fostering a culture of continuous improvement, and driving our school to new heights of success.
  • Strategic Planning: Developing and executing strategic plans for the future growth and expansion of the swim school, keeping an eye on emerging trends and adapting to changing circumstances.
  • Customer Service: Leading a customer service team dedicated to providing exceptional experiences to our clients. 
  • Teamwork: Encouraging effective decision-making through collaboration and teamwork among staff members, ensuring a positive and cohesive work environment.
  • Decency: Building strong, trust-based relationships with employees, customers, and partners to maintain our school's reputation for integrity and professionalism.


  • Bachelor’s degree in business administration, management or related field.
  • Proven experience in a leadership role, ideally in the Swim School industry, education or service industry.
  • Strong communication and interpersonal skills.
  • Exceptional organizational and strategic planning abilities.
  • Pool Plant room qualification or equivalent experience.
  • A passion for customer service and a customer-centric mindset.
  • Adaptability and the ability to thrive in a fast-paced, changing environment.
  • Commitment to excellence and continuous improvement.

Why Join Us:

  • Competitive salary and benefits package.
  • Opportunity to shape the future of a long standing and respected industry leader.
  • A collaborative and supportive work environment.
  • The chance to make a positive impact on the lives of our students and their families.

If you are a forward-thinking leader with a dedication to customer service excellence and a vision for the future, we invite you to apply for this exciting opportunity.

Essential Requirements

  • Relevant Tertiary Qualification
  • Working with Children / Working with Vulnerable People Check
  • Desirable Criteria
  • Sports Management / Business Degree
  • Pool Lifeguard Award
  • Aquatic Technical Operator / Pool Operators Certificate
  • Qualified Swim Teacher
  • Application Instruction

To apply, please submit your resume and a cover letter detailing your qualifications and your vision for the role to

McKeon Swim School is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

For further information please contact: Susie McKeon on 0408 469 046.


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