YMCA South Australia achieves Quality Accreditation for all facilities
YMCA South Australia has become the first organisation in the country to have all its facilities achieve Fitness Australia Quality Accreditation.
The nationally recognised accreditation confirms YMCA South Australia’s commitment to providing outstanding quality, value, safety and customer service at each of its eight facilities.
Commenting on the achievement, Andrew Mundy, YMCA South Australia General Manager of Operations, stated "the Accreditation provides confidence, not only to our members, guests and the communities in which we work, but as a vital step forward in working with our contract partners to deliver the best from some of their most valuable community assets.
“Our partners entrust us, as custodians of their facilities, to continually innovate and deliver high quality programs aimed at improving community health and wellbeing.
“Accreditation provides recognition and assurance that the Y is delivering on those promises and remains the state’s leading recreation provider.”
Explaining the significance of the Quality Accreditation, Fitness Australia Chief Executive, Barrie Elvish, stated “our business accreditation program is designed to continuously build on the quality of a fitness business, with customer care and value being the ultimate goals.
Quality Accreditation Program participants are required to undertake a rigorous assessment of six key areas including professionalism, safety, customer care, information and knowledge, people and leadership. It provides the opportunity to improve the effectiveness of their business, provide greater value to their customers and raise community expectations of customer care and service.
Elvish noted “YMCA South Australia has shown immense leadership by completing the Accreditation process for not one, but all eight South Australian managed facilities including St Clair Recreation Centre, The Valleys Lifestyle Centre, Marion Leisure & Fitness Centre, John McVeity Centre, Port Lincoln Leisure Centre, The Parks Recreation & Sports Centre, Whyalla Health & Leisure Centre and Fleurieu Aquatic Centre.”
Elvish yesterday visited the St Clair Recreation Centre in Adelaide’s southern suburbs to formally present their Accreditation Certificates.
During the presentation he commented “congratulations to the team from YMCA South Australia this ground-breaking achievement that demonstrates business leadership and their commitment to South Australian communities.”
Mundy went on to say “it is a source of great pride to be the first to achieve 100% compliance across all of our managed facilities because it confirms our unwavering commitment to deliver quality, value and care to our community.
“Plus, this Accreditation provides us with the recognition and acknowledgement to support the amazing work that our teams deliver on the ground every day, it quantifies that YMCA South Australia continues to strive to be the leader in recreation facility management in the state.”
Fitness Australia’s Quality Accreditation Program is available to fitness businesses in Australia via accreditation.fitness.org.au
Images: Barrie Elvish [at left] with YMCA South Australia team members during the Accreditation Program presentation at St Clair Recreation Centre in Adelaide’s southern suburbs (top) and the St Clair Recreation Centre (below).
14th January 2020 - YMCA South Australia appoints David Paterson as new Chief Executive
26th September 2019 - YMCA South Australia launches reciprocal rights for facility access
10th September 2019 - YMCA South Australia moves to combat childhood obesity
25th January 2019 - Melbourne personal training studio the first to become Quality Accredited
13th September 2018 - YMCA South Australia to manage new St Clair Recreation Centre
24th April 2018 - YMCA South Australia joins with Fitness Australia in quality partnership
Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?
The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.
However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.
Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.
Subscriptions cost just $90 a year.
Click here to subscribe.
The Complete Guide to Leisure Industry Products & Services.
Yellowbox is an Australian technology company that has developed smart locker technology operated through an app with a focus on experience for users and facility managers. Found at Beaches, Aquatic…read more
PathMinder Pty Ltd have partnered with AllUser Industries srl to bring Europe’s most advanced high security portals to the Australian and New Zealand markets. AllUser Industries started to…read more
As of the 1st July 2018, Enta Australasia Pty Ltd/Best Union has been rebranded as VIVATICKET Pty Ltd. Click here to view the VIVATICKET Pty Ltd listing. 19th July 2018 - ENTA…read more
BioGuard is Australia and New Zealand’s most trusted supplier of premium, innovative and affordable commercial water treatment systems and chemicals. BioGuard offers a comprehensive range of…read more
Quayclean are a national cleaning and waste services partner with proven results in the understanding and delivery of cleaning needs and challenges faced by facilities including; major venues and…read more
Track. Engage. Retain GreeneDesk is a suite of cloud based software solutions helping health clubs, leisure centres and swim schools to effectively track progression, improve customer engagement and…read more
Pricemark supplies a wide range of custom branded membership & RFID access products for the Health & Leisure Industry.read more
get listed with our suppliers directory
Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!