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YMCA South Australia achieves Quality Accreditation for all facilities

YMCA South Australia achieves Quality Accreditation for all facilities
January 23, 2020

YMCA South Australia has become the first organisation in the country to have all its facilities achieve Fitness Australia Quality Accreditation.

The nationally recognised accreditation confirms YMCA South Australia’s commitment to providing outstanding quality, value, safety and customer service at each of its eight facilities.

Commenting on the achievement, Andrew Mundy, YMCA South Australia General Manager of Operations, stated "the Accreditation provides confidence, not only to our members, guests and the communities in which we work, but as a vital step forward in working with our contract partners to deliver the best from some of their most valuable community assets.

“Our partners entrust us, as custodians of their facilities, to continually innovate and deliver high quality programs aimed at improving community health and wellbeing.

“Accreditation provides recognition and assurance that the Y is delivering on those promises and remains the state’s leading recreation provider.”

Explaining the significance of the Quality Accreditation, Fitness Australia Chief Executive, Barrie Elvish, stated “our business accreditation program is designed to continuously build on the quality of a fitness business, with customer care and value being the ultimate goals.

Quality Accreditation Program participants are required to undertake a rigorous assessment of six key areas including professionalism, safety, customer care, information and knowledge, people and leadership. It provides the opportunity to improve the effectiveness of their business, provide greater value to their customers and raise community expectations of customer care and service.

Elvish noted “YMCA South Australia has shown immense leadership by completing the Accreditation process for not one, but all eight South Australian managed facilities including St Clair Recreation Centre, The Valleys Lifestyle Centre, Marion Leisure & Fitness Centre, John McVeity Centre, Port Lincoln Leisure Centre, The Parks Recreation & Sports Centre, Whyalla Health & Leisure Centre and Fleurieu Aquatic Centre.”

Elvish yesterday visited the St Clair Recreation Centre in Adelaide’s southern suburbs to formally present their Accreditation Certificates.

During the presentation he commented “congratulations to the team from YMCA South Australia this ground-breaking achievement that demonstrates business leadership and their commitment to South Australian communities.”

Mundy went on to say “it is a source of great pride to be the first to achieve 100% compliance across all of our managed facilities because it confirms our unwavering commitment to deliver quality, value and care to our community.

“Plus, this Accreditation provides us with the recognition and acknowledgement to support the amazing work that our teams deliver on the ground every day, it quantifies that YMCA South Australia continues to strive to be the leader in recreation facility management in the state.”

Fitness Australia’s Quality Accreditation Program is available to fitness businesses in Australia via accreditation.fitness.org.au

Images: Barrie Elvish [at left] with YMCA South Australia team members during the Accreditation Program presentation at St Clair Recreation Centre in Adelaide’s southern suburbs (top) and the St Clair Recreation Centre (below).

Related Articles

14th January 2020 - YMCA South Australia appoints David Paterson as new Chief Executive

6th December 2019 - Fitness Australia business members rank ‘Exercise is Medicine’ as the hottest industry trend for 2020

19th November 2019 - Fitness Australia announce the election of three new members to its Board of Directors

26th September 2019 - YMCA South Australia launches reciprocal rights for facility access

10th September 2019 - YMCA South Australia moves to combat childhood obesity

7th August 2019 - YMCA Boroondara Leisure and Aquatic Facilities achieve Quality Accreditation with Fitness Australia

4th July 2019 - Three Yarra Leisure fitness facilities secure Quality Accreditation

17th June 2019 - St Clair Recreation Centre exceeds performance expectations through first six months of new facility

25th January 2019 - Melbourne personal training studio the first to become Quality Accredited

28th December 2018 - Monash Sport becomes the first university gym in Australia to gain Quality Accreditation

5th November 2018 - Kalgoorlie’s Goldfields Oasis adds Quality Accreditation to ongoing business achievements

15th October 2018 - YMCA-managed Aquadome becomes first South Australian fitness business to become Quality Accredited

13th September 2018 - YMCA South Australia to manage new St Clair Recreation Centre

25th July 2018 - Fitness Australia looks to raise industry standards with new quality accreditation program

21st June 2018 - YMCA South Australia Active Adults program recognised at industry awards

4th June 2018 - Federal Government backs YMCA South Australia inclusivity and access project

24th April 2018 - YMCA South Australia joins with Fitness Australia in quality partnership


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