Latest News

Back to Latest News back

 

Yardstick update shows high level of satisfaction with public parks in Australia and New Zealand

Yardstick update shows high level of satisfaction with public parks in Australia and New Zealand
January 3, 2018

Visitors to public parks in Australia and New Zealand have a high level of satisfaction at their experiences according to latest Yardstick park management measures.

In 2017, 14 councils from New Zealand, Australia, Canada and Denmark used the Yardstick Parks User surveys platform to complete visitor satisfaction surveys for their parks. Overall, 252 parks were surveyed using a mixture of intercept and online self-completion surveys.

Australia parks achieved a median of 98.4% overall satisfaction, New Zealand attained overall satisfaction within a variance of 91% to 98% while Canadian parks achieved an 81% score.

In New Zealand, 94 parks were surveyed in 2017. Visitors were asked about the importance of various parks features and their satisfaction with those features on a scale of one to five. The five most important features of New Zealand parks as defined by users are cleanliness, personal security, gardens and trees, grass maintenance and shade.

Playgrounds are the least important feature overall, although clearly the importance of playgrounds varies from park to park.

Overall, visitors to New Zealand parks rated satisfaction very similar to importance for most features, with very little gap in service level. The largest difference between importance and satisfaction was found in toilets, where the satisfaction rating was 0.7 lower (on a scale of one to five) than importance.

Satisfaction with playgrounds was on average half a point higher than importance.

For more information go to www.yardstickglobal.org

16th June 2015 - URBAN PARKS AND CITY LIVEABILITY CENTRE STAGE AT AUCKLAND CONFERENCE

21st December 2014 - NZRA HIGHLIGHTS THE VALUE OF COUNCIL RECREATION INVESTMENT 

17th February 2014 - NEW ZEALAND’S BIG PICTURE OF ITS AQUATIC, RECREATION AND SPORT FACILITY NETWORK

5th October 2013 - XYST CONSULTANCY WELCOMES PAUL WILSON AND ANNOUCES EXPANSION INTO AUSTRALIA

30th April 2013 - YARDSTICK TO EXPAND LEISURECHECK PROGRAM TO ARENAS AND SPORTS HALLS

27th June 2008 - PARKS FORUM HIGHLIGHTS VALUE OF PARKS


Support our industry news service
We hope that you value the news that we publish so while you're here can we ask for your support?

As an independent publisher, we need reader support for our industry news gathering so ask that - if you don't already do so - you back us by subscribing to the printed Australasian Leisure Management magazine and/or our online news.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

Fun Wheels Pty Ltd

Fun Wheels Pty Ltd are the premium dealer in Australasia for the Dutch company BERG’s commercial and domestic products. Our flagship product is their revolutionary pedal go-kart – the…

read more

Attractions / Tourism / Venues

 
 

Felton Industries

Felton Industries is Australia’s leading designer, manufacturer and supplier of quality outdoor furniture and has been supplying premium seating solutions for all sporting, commercial, community…

read more

Parks / Play / Recreation / Sport / Venues

 
 

Chadson Engineering Pty Ltd

Australia’s leading manufacturer of horizontal and vertical media filters suited to all types of commercial pools, water playgrounds marine parks, aquaculture and zoos. They are an ideal…

read more

Aquatics / Technology / Waterparks

 
 

HRMWEB

At easyemployer we've come up with a software solution that manages one of your most important, and often most costly, business resources - your staff. We are helping 100s of clients to…

read more

Finance / Fitness / Technology

 
 

GREENEDESK

Track. Engage. Retain GreeneDesk is a suite of cloud based software solutions helping health clubs, leisure centres and swim schools to effectively track progression, improve customer engagement and…

read more

Aquatics / Billing / Education / Fitness / Technology

 
 

IEDM

iEDM integrate Design, Engineering and Delivery Management services to convert existing spaces into exciting new entertainment venues. Our team consists of highly qualified professionals with diverse…

read more

Consultants / Design

 
 

Clubworx

Switch to smarter fitness management software with Clubworx based in Australia that enables fitness businesses to start or grow their business with ease. - all in one place from anywhere in the…

read more

Fitness / Recreation / Technology / Wellness

 
 

Otium Planning Group

Otium Planning Group is a contemporary sport and leisure consultancy providing services in planning, facility development, management and funding for the sport, recreation and leisure industries…

read more

Aquatics / Consultants / Recreation / Sport / Venues

 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business