Principal Consultant Simon Weatherill has spent the last 20 years developing the world renowned Melbourne Sports Hub, as former Chief Executive Officer of the State Sports Centres Trust…read more
Yardstick update shows high level of satisfaction with public parks in Australia and New Zealand
Visitors to public parks in Australia and New Zealand have a high level of satisfaction at their experiences according to latest Yardstick park management measures.
In 2017, 14 councils from New Zealand, Australia, Canada and Denmark used the Yardstick Parks User surveys platform to complete visitor satisfaction surveys for their parks. Overall, 252 parks were surveyed using a mixture of intercept and online self-completion surveys.
Australia parks achieved a median of 98.4% overall satisfaction, New Zealand attained overall satisfaction within a variance of 91% to 98% while Canadian parks achieved an 81% score.
In New Zealand, 94 parks were surveyed in 2017. Visitors were asked about the importance of various parks features and their satisfaction with those features on a scale of one to five. The five most important features of New Zealand parks as defined by users are cleanliness, personal security, gardens and trees, grass maintenance and shade.
Playgrounds are the least important feature overall, although clearly the importance of playgrounds varies from park to park.
Overall, visitors to New Zealand parks rated satisfaction very similar to importance for most features, with very little gap in service level. The largest difference between importance and satisfaction was found in toilets, where the satisfaction rating was 0.7 lower (on a scale of one to five) than importance.
Satisfaction with playgrounds was on average half a point higher than importance.
For more information go to www.yardstickglobal.org
16th June 2015 - URBAN PARKS AND CITY LIVEABILITY CENTRE STAGE AT AUCKLAND CONFERENCE
21st December 2014 - NZRA HIGHLIGHTS THE VALUE OF COUNCIL RECREATION INVESTMENT
17th February 2014 - NEW ZEALAND’S BIG PICTURE OF ITS AQUATIC, RECREATION AND SPORT FACILITY NETWORK
5th October 2013 - XYST CONSULTANCY WELCOMES PAUL WILSON AND ANNOUCES EXPANSION INTO AUSTRALIA
30th April 2013 - YARDSTICK TO EXPAND LEISURECHECK PROGRAM TO ARENAS AND SPORTS HALLS
27th June 2008 - PARKS FORUM HIGHLIGHTS VALUE OF PARKS
Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?
The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.
However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.
Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.
Subscriptions cost just $90 a year.
Click here to subscribe.
The Complete Guide to Leisure Industry Products & Services.
Sports Padding At Rae-Line we manufacture high quality sports padding, gym mats, foam mats and protective padding, suitable for a range of different facilities. Our sports padding is…read more
Crystal Pools has a solid history of performance on a wide variety of government and commercial projects and is the name behind many of Australia’s most innovative and ambitious aquatic…read more
PulseTec Solutions is a leading provider of software systems and solutions to the health and fitness industry for more than a decade. Our key products and services include ClientConnect studio and…read more
METRA Australia is your innovation partner for smart electronic locking, Access Control solutions and cashless payment systems to suit all types of leisure facilities. Our team’s…read more
Aerobic Microphones Australia provides audio products for the fitness industry. Products include the sweat resistant Cyclemic and Aeromic headworn microphones and pouchbelts that are made in…read more
HTS Group Ltd provides a complete design, system integration, installation and maintenance package to the transportation, traffic engineering, parking and sports timing industries in New Zealand,…read more
Turnstile Entry Systems and Access Control Centaman Entrance Controls’ Award Winning Range of Access Control Systems includes tripod & triarm turnstiles, speedgates, full height…read more
get listed with our suppliers directory
Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!