A leading designer and manufacturer of innovative waterslides and attractions, Australian Waterslides and Leisure (AWL) is also able to advise clients in the areas of concept and design, feasibility…read more
VIPeople to help NRL convert fans into members
With the start of the 2012 season approaching, VIPeople has teamed up with the National Rugby League membership department to become their official data collection agency.
The link will see VIPeople combine their customer service staff with utilisation of the latest iPad technology in supplying a detailed database of prospective members for the NRL clubs. NRL Membership Manager Peter Semos explains "the competition to expand membership has highlighted the need to focus on regular NRL spectators who have not yet become members.
"Our clubs are looking to develop an effective base from which to target prospective members (and) VIPeople is looking to maintain a very high ratio of usable data by training their customer service staff into these roles, enhancing the customer experience without imposing a traditional 'survey style' upon the spectators at NRL events."
The data collection team at VIPeople has been able to design a cost-effective platform, customising survey tools to specifically meet the needs of the NRL.
The iPad App can be modified to suit the needs of the code or individual clubs and could be used in any similar environment.
This customisation of the survey process has been the key to the increased quality and quantity of data available to the NRL.
As VIPeople Managing Director Anthony Duffy states "the flexibility of the application provides our clients with the targeted and useful data that is so important to their continued growth and membership programs.
"The fact that we are engaging staff who are specifically trained in customer service and knowledgeable of the venues means they can interact with patrons and answer their questions accurately.
"As a result, the opportunity to extract the necessary information for our clients is enhanced."
VIPeople's experience suggests that the use of technology creates greater spectator interest and willingness to participate, allowing staff more extensive access to patrons across all venues. It also means that the data collected is accurate and of a far higher quality than more traditional survey styles.
For further information contact Anthony Duffy on 0438 569 920, E: email@example.com
3rd September 2009 - VIPEOPLE AND TABCORP JOIN FORCES
Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?
The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.
However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.
Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.
Subscriptions cost just $90 a year.
Click here to subscribe.
The Complete Guide to Leisure Industry Products & Services.
Whether your goal is increasing your centre's revenues or creating an engaging environment, why not add play to your project? If you're looking for stylish aquatic play features, kid-tested…read more
Yellowbox is an Australian technology company that has developed smart locker technology operated through an app with a focus on experience for users and facility managers. Found at Beaches, Aquatic…read more
APT (Advanced Polymer Technology) is the leading global manufacturer of polyurethane-based materials, acrylic coatings and synthetic turf products for sporting and recreational applications. From…read more
As of the 1st July 2018, Enta Australasia Pty Ltd/Best Union has been rebranded as VIVATICKET Pty Ltd. 19th July 2018 - ENTA AUSTRALASIA REBRANDS AS VIVATICKET 17th October 2016…read more
Felton Industries is Australia’s leading designer, manufacturer and supplier of quality outdoor furniture and has been supplying premium seating solutions for all sporting, commercial, community…read more
Intelligenz provides Leisure Management Software for managing all your Program Registrations, Facility Bookings, Membership Sales and POS Transactions; including detailed Reporting, automated…read more
Over the past 10 years Debitsuccess has been providing expert billing services to businesses across Australia. Debitsuccess is now the largest full service direct debit provider in Australasia,…read more
get listed with our suppliers directory
Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!