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Ticketmaster expands Asian operations in Taiwan and Singapore

Ticketmaster expands Asian operations in Taiwan and Singapore
February 13, 2020

Ticketmaster has today announced it will be expanding its Asian operations through the acquisition of Tixcraft in Taiwan and launching Ticketmaster Singapore -  increasing its global presence to 32 countries.

The expansion will see fans from across Asia gain access to Ticketmaster’s services, while artists and event promoters will be able to take full advantage of Ticketmaster’s innovative ticketing solutions.

Processing more than 500 million primary tickets annually, as Ticketmaster continues to expand its operations and market share across the world the Live Nation owned platform sees Asia as a key region with a growing live entertainment business and significant venues.

The news follows the December 2019 announcement that Ticketmaster was successful in securing a place on the Sports Hub panel in Singapore which means it is one of three ticketing companies that promoters can select in market. Sports Hub is Singapore’s Sports and Entertainment complex – incorporating the 55,000 capacity National Stadium, a 12,000 capacity Indoor Stadium (the main venues for concerts in Singapore that have hosted acts such as U2 and Mayday) along with a 3,000 capacity Arena and a number of other facilities.

Mark Yovich, President of Ticketmaster International advised “by acquiring market leaders Tixcraft in Taiwan and launching in Singapore, we have established two great bases with talented teams to support the bourgeoning live entertainment scene in Asia. We are introducing greater levels of service and choice to event organisers across the region and can now provide fans with seamless access to our worldwide marketplace of events.”

As a result of the move, Chad Phillips, former Managing Director for APACTix has been appointed to the newly created role of Managing Director Ticketmaster Asia, based in Singapore.

Commenting on the appointment, Phillips noted “over recent years, the live entertainment industry across Asia has seen some immense growth and right now is the perfect time to welcome Ticketmaster to Taiwan and Singapore. I’m hugely excited to be joining the team and look forward to managing the rollout of the world’s most innovative ticketing marketplace.” 

Founded in 2014 by KT Chiu, Tixcraft is Taiwan’s leading music ticketing platform working with the biggest promoters in Taiwan including B’in, Live Nation Taiwan and iMe Taiwan. KT Chiu currently serving as Managing Director will remain at the company serving as Managing Director for Ticketmaster Taiwan.

Chiu added “as the global leader in ticketing, it’s an honour to be part of Ticketmaster. By bringing its technology and service to Taiwan and tapping into the company’s huge global network, we will revolutionise the ticketing experience for fans, venues, sports clubs and event organisers in Taiwan.”

The launch of Ticketmaster in Taiwan and Singapore complements Live Nation’s existing concert promotions business across Asia Pacific. Live Nation has offices in Shanghai, Hong Kong, Tokyo, Seoul, Singapore, Taipei, Bangkok, Kuala Lumpur, Melbourne, Sydney, Brisbane & Auckland. In 2019, the company announced major growth of its business in Singapore by acquiring leading promoter One Production and PR Worldwide in Malaysia while also making significant senior appointments to its growing business in China. In December last year, Live Nation Asia launched Live Nation Connects, a new creative marketing agency to connect brands to fans across Asia.

Images: Taoyuan International Baseball Stadium, a multi-use stadium located in Taoyuan City, Taiwan (top, courtesy of BTS via Big Hit Entertainment) and the Singapore Sports Hub (below).

Related Articles

8th February 2020 - Ticketmaster Australia selects 10 local artists predicted for success in 2020

2nd January 2020 - Singapore Sports Hub offers new ticketing options

20th December 2019 - Live Nation aims for further Asian expansion with acquisition of Malaysia’s PR Worldwide

21st November 2019 - Ticketmaster fans name Come from Away as Australia’s 2019 Ticket of the Year

7th November 2019 - Ticketmaster to fund ticketing technology upgrade for NRL’s Sea Eagles

21st October 2019 - Ticketmaster and YouTube to connect music fans to upcoming concerts

18th September 2019 - Live Nation’s Roger Field considers potential of new Gold Coast entertainment arena

8th September 2019 - Tennis Australia and Ticketmaster agree partnership for tennis events

30th July 2019 - Ticketmaster to introduce new anti-ticket scalping technology in Australia

22nd July 2019 - Live Nation sets sustainability goals for concerts and live events

28th June 2019 - Ticketmaster sells North Queensland Stadium’s first ever tickets

18th June 2019 - Live Nation and Ticketmaster announce partnership with Dylan Alcott’s Get Skilled Access accessibility initiative

21st May 2019 - Forum Melbourne the first Australian venue to go digital with Ticketmaster

6th May 2019 - Ticketmaster prepares for sales integration with Apple Pay

22nd March 2019 - Ticketmaster secures North Queensland Stadium contract

4th March 2019 - Ticketmaster extend market lead in global entertainment ticketing

2nd March 2019 - Live Nation reveals another record year with 11% rise in global revenues

26th February 2019 - Ticketmaster acquires Moshtix to expand general admission offering in Australia and New Zealand

4th January 2019 - Ticketmaster clients name Aladdin The Musical Australia’s Ticket of the Year for 2018

19th October 2018 - Ticketmaster acquires live events industry blockchain technology company UPGRADED

12th October 2018 - Live Nation enters partnership to develop integrated resort in South Korea

22nd September 2018 - Ticketmaster takes action over reseller accounts that bypass scalping restrictions

20th September 2018 - Investigation claims Ticketmaster helps resellers bypass scalping restrictions

21st August 2018 - Ticketmaster hack leads Westpac NZ to replace customer cards

11th August 2017 - Live Nation launches new electronic music division to drive Asian expansion


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