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Technology-based startup looks to disrupt locker provision

Technology-based startup looks to disrupt locker provision
August 13, 2020

With a focus on experience for both users and facility managers, newly released locker technology from startup business Yellowbox is modernising and optimising the short term locker/storage experience.

Recently launched at beaches and aquatic and recreation centres in Sydney’s Eastern Suburbs, the Yellowbox app allows users to find the closest locker through a live map with the ability to reserve lockers ahead of time and choose an appropriate size.

‍Through Bluetooth, users can simply tap the ‘open’ button which pops open the locker, removing the need for any card, keys or bracelets.

If users then want to store their phone, they can set a personalised four-digit code within the app, so they can unlock their locker without their phone.

As a completely cashless system, users input their details and only pay for the time they use.

With the user journey at the forefront, the self-serve nature of the lockers and the 24/7 in-app support that Yellowbox provides, ensures onsite staff do not need to tend to the lockers.

However, facillity managers remain in control through a personalised Managers App and Dashboard allows facility operators to open, monitor and disable lockers.

‍As a technology company, Sydney-based Yellowbox provides more visibility to facility managers over their storage assets than ever before with the data generated able to inform decision makers on how to maximise the value of their amenities.

Sustainability and durability were key elements of the design process, with the hardware designed to be weather-resistant and fit for aquatic and marine environments.

‍Installation options are flexible and include the ability to be retrofitted on existing lockers. Since the technology is battery powered (lasting a year on average), Yellowbox lockers aren’t restricted to locations with electricity outlets.

Yellowbox is also able to monitor battery levels as lockers are used. The smart lockers are decentralised with a smart lock on each door and do not depend on one central computer. Thus, if one lock runs out of battery, all the other lockers will continue to function without interference.

‍In terms of revenue, there is a strong business case for a technology upgrade since users can pay per hour of use through the app. This gives facility managers the ability to monetise and generate revenue, without having to manage the purchase process.

‍Through app updates, Yellowbox is able to continually upgrade the user and facility manager experience to meet special circumstances, with COVID measures having been implemented that reduce shared touch points, with users automatically assigned the locker that has been idle the longest.

‍Introducing the technology, a Yellowbox spokesperson advised “(our) system was developed to optimise the user and facility manager experience, disrupting a lagging industry with continuously enhanced technology.”

Click here to contact Yellowbox via their entry in the Australasian Leisure Management Supplier Directory.

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