As of 2018, TicketServ operates as SeatGeek Asia Pacific Pty Limited, part of international ticketing platform SeatGeek. Click here to contact SeatGeek Asia Pacific via their entry in…read more
SCG introduces technology to reduce food and beverage queues
Fans attending events at the Sydney Cricket Ground can now avoid food and beverage queues thanks to new WaitTime technology installed around the venue.
The Sydney Cricket and Sports Grounds has partnered with USA-based venue technology innovators WaitTime to provide fans with an improved customer experience when purchasing food and beverage. Fans will now be able to access queuing times and directional information displayed on screens around the venue.
Explaining the introduction of the technology, Sydney Cricket and Sports Grounds Chief Executive Kerrie Mather stated “the new service allows spectators to view outlet queuing times on dozens of screens around the SCG and it will soon also be available in our new mobile app.
“I’ve had a close look at this technology and it’s fantastic - the SCG will be the first in Australia to integrate the offering across an entire venue.”
The USA-based WaitTime technology uses artificial intelligence and advanced algorithms to analyse queuing times and provide estimated waits at nearby outlets. WaitTime also allows SCG to monitor which outlets are in demand and allocate staffing resources accordingly.
The SCG successfully trialled the new technology at the Sydney Roosters-Wests Tigers game last Saturday. It will be in full operation for the Sydney Swans-Collingwood game this Friday, with an expected capacity crowd.
WaitTime is used at other world-class venues including the home courts of NBA clubs the Miami Heat and Detroit Pistons.
29th March 2019 - SCG and Sydney Roosters agree 25-year Stadium partnership
24th December 2018 - SCG Trust pledges own funds to redevelop stadium fitness club and aquatic centre
22nd March 2018 - Delaware North looks to ongoing Australasian growth
15th March 2018 - SCG Trust transforms on-site fan engagement
15th September 2017 - MCG introduces WaitTime app to reduce F&B and bathroom queues
27th June 2016 - Research shows sports fans fed up with stadium food
29th June 2014 - SCG’s Northern Grandstand gets official opening
Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?
The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.
However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.
Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.
Subscriptions cost just $90 a year.
Click here to subscribe.
The Complete Guide to Leisure Industry Products & Services.
Talk To Us For Independent Advice & Specialised Services We're business people, not sales reps IP HUB is one of Australia’s leading advisors on telecoms for both small businesses and…read more
AQUASPIN™ - Aqua Cycling Aquaspin™’s sessions have been specially designed by our Master Trainer to be challenging yet fun group cycling sessions. Each session is tailored to…read more
Tim Batt Water Solutions are at the very forefront of the commercial aquatic business in Australia, with over 30 years specific experience supplying and installing chemical control and dosing…read more
Ausfit began in 1992, providing software services to the health and fitness sector including ClubWise, a fully hosted web-based product which combines state of the art club management software,…read more
With its sleek good looks and easy-to-use yet powerful functionality, Envibe is the premium fitness club software for the Australasian leisure, recreation and fitness industry. We are the most…read more
BODY BIKE® International is a leading manufacturer of indoor bikes with a 20-year track record of creating the best indoor bikes. Stay connected with Body Bike Australia…read more
The Fitness Generation is now part of NovoFit - see www.ausleisure.com.au/suppliers/novofit/read more
get listed with our suppliers directory
Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!