Latest News

Back to Latest News back


Research lifts lid on managers of volunteers

Research lifts lid on managers of volunteers
June 28, 2010

A New Zealand survey of more than 800 volunteer managers has found that the greatest challenge they face is the recruitment of volunteers.

This is followed by not having enough time or money to achieve goals, and matching and retaining volunteers.

As researcher Dr Carolyn Cordery, Senior Lecturer in Accounting at Victoria University, explains "despite these challenges, which are by no means minor, 90% of respondents reported satisfaction with their volunteer management role, whether paid or unpaid.

"However, the time commitment is hugeâalthough most managers stated that they were supported by their organisations, a majority also stated that they squeezed their volunteer management role in around all their other responsibilities.

"Three quarters of respondents reported there are aspects of their jobs where they would find extra training useful, in particular to learn more about management skills, volunteer recruitment and communications."

The online survey, open to anyone involved in the management of volunteers, was conducted by Victoria University, in partnership with Volunteering New Zealand and funded by a Tindall Foundation grant. The research was undertaken across two schools in Victoria University's Faculty of Commerce and Administration, by Dr Cordery from the School of Accounting and Commercial Law and Dr Karen Smith from Victoria Management School.

The survey results provide a snapshot of the volunteer sector, including who are managing volunteers, what their role involves, how they feel about their role overall, their broad training needs, and where they see themselves in the future.

Dr Cordery says it was interesting to note the huge variety of job titles that those managing volunteers have.

"Organisations would do well to define carefully the jobs and titles of their managers of volunteers, to ensure the time this important job requires is acknowledged and allocated."

Chair of Volunteering New Zealand Gillian Peacock welcomed the report, adding "at a time when there is a ground swell targeting increased capacity and capability in our sector this research will be invaluable in informing and directing our sectorâs growth and development.

"This research confirms the critical role the manager of volunteers plays in the successful functioning of volunteer programmes and organisations in New Zealand."

For more information contact Dr Carolyn Cordery on 04 463 5761, E:


Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.


supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

Abel Sports

INTRODUCTION Abel Sports is Australia’s leading manufacturer and suppliers of Goal Posts, sports ground safety netting systems and coaches boxes for Stadiums ,Sports Clubs, Councils and…

read more

Recreation / Sport / Venues



BODY BIKE® International is a leading manufacturer of indoor bikes with a 20-year track record of creating the best indoor bikes. Stay connected with Body Bike Australia…

read more

Fitness / Recreation / Sport / Technology / Wellness


Smart Connection Consultancy

Smart Connection Consultancy is a boutique sport and recreation consultancy who has become one of Australia’s leading advocates for the use of synthetic sports surfaces as a vehicle to grow…

read more

Consultants / Recreation / Sport / Surfaces



The Fitness Generation is now part of NovoFit - see

read more

Fitness / Technology / Wellness



iEDM integrate Design, Engineering and Delivery Management services to convert existing spaces into exciting new entertainment venues. Our team consists of highly qualified professionals with diverse…

read more

Consultants / Design



Swimplex Aquatics are a world-class company dedicated to the commercial pool, waterslide industry. We are Australian market leaders servicing all states Australia wide. Swimplex provide a full…

read more

Aquatics / Attractions / Design / Play / Waterparks



Vticket Pty Ltd is the Australian and New Zealand distributor for Gateway Ticketing Systems Inc., the world leader in high-speed access control, admission control and ticketing software for the…

read more

Attractions / Security / Technology / Ticketing / Venues


BioLab Australia Pty Ltd

BioGuard is Australia and New Zealand’s most trusted supplier of premium, innovative and affordable commercial water treatment systems and chemicals. BioGuard offers a comprehensive range of…

read more

Aquatics / Technology / Waterparks


get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business