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Queensland Tourism Digital Workforce Development and Training Plan gets industry launch
The Queensland Tourism Industry Council (QTIC) has launched the first Queensland Tourism Digital Workforce Development and Training Plan.
The Plan highlights key technologies in tourism, provides case studies of digital champions and identifies four priority areas and 14 key initiatives that will enable Queensland tourism businesses to upskill, train and develop experiences, processes and services that embrace this new digital era.
Griffith University was commissioned by the QTIC to prepare the Plan, with the funding support from the Queensland Department of Employment, Small Business and Training ‘Training in Emerging and Innovative Industries Fund’.
The work was undertaken by researchers from the Griffith Institute for Tourism - Associate Professor Sarah Gardiner, Dr Catheryn Khoo-Lattimore and PhD candidate, Ryan Yung - working with Senior Lecturer, Dr Jolon Faichney, from the School of Information and Communication Technology at Griffith University and Ms Tiana Armstrong.
The research and consultation to develop this plan involved a global environmental scan of the latest technologies in tourism, industry consultation workshops in five Queensland tourism regions, as well as, an online survey with responses from over 100 Queensland tourism businesses and stakeholders.
Click here to download the Queensland Tourism Digital Workforce Development and Training Plan.
Image shows team members from the Griffith Institute for Tourism who developed the Plan.
26th September 2019 - Queensland tourism boosted by partnership with Alipay
4th September 2019 - New funding secured for major Townsville tourism project
15th August 2019 - New Chief Executive appointed at Tourism Tropical North Queensland
6th June 2019 - Queensland Government encourages outback tourism through winter
12th November 2018 - QTIC shares details of five point plan to improve safety in Whitsunday waters
4th October 2018 - QTIC recognises industry innovation on World Tourism Day
19th September 2018 - $3 million program to help Queensland’s tourism industry stay competitive
10th February 2018 - Queensland tourism operators committed to tackling climate change issues
16th December 2017 - Tourism technology gets backing from Queensland Government
7th November 2017 - QTIC advocates for competitive investment in tourism marketing and events
27th September 2016 - Queensland innovators recognised for tourism industry leadership
28th March 2014 - Griffith University tourism research institute launched
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