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Queensland Tourism Digital Workforce Development and Training Plan gets industry launch

Queensland Tourism Digital Workforce Development and Training Plan gets industry launch
October 1, 2019

The Queensland Tourism Industry Council (QTIC) has launched the first Queensland Tourism Digital Workforce Development and Training Plan.

The Plan highlights key technologies in tourism, provides case studies of digital champions and identifies four priority areas and 14 key initiatives that will enable Queensland tourism businesses to upskill, train and develop experiences, processes and services that embrace this new digital era.

Griffith University was commissioned by the QTIC to prepare the Plan, with the funding support from the Queensland Department of Employment, Small Business and Training ‘Training in Emerging and Innovative Industries Fund’.

The work was undertaken by researchers from the Griffith Institute for Tourism - Associate Professor Sarah Gardiner, Dr Catheryn Khoo-Lattimore and PhD candidate, Ryan Yung - working with Senior Lecturer, Dr Jolon Faichney, from the School of Information and Communication Technology at Griffith University and Ms Tiana Armstrong.

The research and consultation to develop this plan involved a global environmental scan of the latest technologies in tourism, industry consultation workshops in five Queensland tourism regions, as well as, an online survey with responses from over 100 Queensland tourism businesses and stakeholders.

Click here to download the Queensland Tourism Digital Workforce Development and Training Plan.

Image shows team members from the Griffith Institute for Tourism who developed the Plan.

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