AusLeisure

Leading cloud-based venue management software company Priava, has announced that Auckland’s Vodafone Events Centre has selected its technology to manage an existing 4,600 metre² of venue spaces together with supporting events hosted at a new dedicated 1,260 metre²  Conference Centre and Wero Whitewater Park to be opened in early 2016.

Commenting on the introduction of Priava technology, Vodafone Events Centre Sales Manager, Karyn Spencer stated “due to our planned expansion and the fact that our existing venue management software was coming to end of life, we decided to explore how new technology could help to better support our event business for the future.

“With the new Conference Centre and the exciting new Wero world-class tourist destination, we will be able to host a greater volume and complexity of events, so we needed a solution that could support this.

“We reviewed the market but found that Priava was the best match for all our requirements.

“In particular, with our old system it was easy to get information in, but more difficult to create meaningful data for the sales team.

“With Priava, we have built-in CRM capabilities, so it is easier to use and we can create key information that supports client communication. In turn by building enhanced relationships with customers we expect to increase the number of bookings as well as have the tools to deliver the best possible service during the event itself.

“The fact that it was cloud-based was also appealing as we can reduce the costs of internal IT support and any updates are automatically applied without any downtime or disruption. The fact that Priava has a dedicated team in New Zealand that completely understood our needs and could provide a smooth transition from the old system gave us complete peace of mind.”

Key benefits that Priava’s technology will deliver to Vodafone Events Centre

• Support to manage greater configuration and complexity of events
• Enhanced client communication and relationship building
• Boosts number of new bookings and repeat business
• Smooth migration of old data into new system
• Easy creation of marketing/business intelligence to support sales team e.g. Opportunity Conversion Reporting
• Ability to track prospects and leads and support direct marketing
• Intuitive, simple and easy-to-use interface means less training is required and secure access to key information e.g. ‘top bookers by region’ is available to individual users
• Cloud-based system reduces IT support costs
• Future upgrades are quick, automatic and seamless with no disruption/downtime

Designed to add value and a rapid return on investment to venue owners and operators, Priava’s new purpose built enterprise venue and event management booking system incorporates all the complexities involved with multi-venue availability, including event logistics, catering, equipment and resource requirements. Offered in the cloud as a service, Priava enables venue managers to chart and plan future venue availability and review both customer history and ongoing operational trends in real time. The result is both a boost to customer experience and enhanced venue management efficiency.

For more information on Priava, click here to view their entry in the Australasian Leisure Management Supplier Directory.

1st December 2015 - AUCKLAND VENUES CHOOSE CLOUD-BASED TECHNOLOGY TO MANAGE THEIR BOOKINGS AND EVENTS

4th November 2015 - NEW CONFERENCE CENTRE AN ADDITION TO ATTRACTIONS AT WERO WHITEWATER PARK

31st August 2015 - MANUKAU WHITEWATER PARK REACHES CONSTRUCTION MILESTONE

22nd August 2015 - LEADING INTERNATIONAL MUSEUMS INVEST IN PRIAVA VENUE AND EVENT MANAGEMENT TECHNOLOGY

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