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Priava releases new online booking module to improve customer experience

Priava releases new online booking module to improve customer experience
June 18, 2020

To ensure venue operators are able to operate without further disruption in the wake of COVID-19, Priava has released their new Online Booking Module which includes new features and enhancements to improve the customer's experience.

Last year, Priava secured the award for 'Best Venue Booking Solution' at the 2019 Event Technology Awards for their commitment to streamlining venue booking processes with their enterprise-grade venue and event management solution.

As restrictions for public gathering are slowly being lifted, Priava recognise that some of the main priorities for venues include guests' comfort and safety and generating revenue for the business. Generating future bookings even if you are temporarily closed can be facilitated using Priava’s new Online Booking Module.

Priave advise that the top five benefits of the Online Booking Module in place include:

  1. Receive bookings 24/7: Priava gives your customer the freedom to book a venue anytime they choose and maximises your revenue and booking occupancy.
  2. Hassle-free management of bookings: Our Online Booking Module allows customers to create and manage their regular bookings online driving staff efficiency and optimising customer service. This is ideal for recurring events like court hire, weekly meetings etc
  3. Increase revenues thanks to up-selling: Using the Online Booking Module your team can create, publish, promote and sell packages and additional items. You can combine them as a package or let customers choose the items they want.
  4. Optimise your cancellation fees and specific cutoff times: Whether it's peak season and you're at your busiest, or it's a time of uncertainty and bookings are in flux, setting up a cancellation fee and cutoff times gives you more flexibility and financial security.
  5. Payments are easier and faster: Link your existing payment gateway or use Priava inbuilt gateway. You can require from your clients to pay immediately when they book online.

For more information visit

Related Articles

26th November 2019 - Priava secures award for event technology

2nd September 2019 - Priava announces Chief Executive appointment

22nd August 2019 - Priava management buy-out to fuel future growth

13th July 2019 - James Pegum to move to Priava Chairman’s role as company starts search for next Chief Executive

12th March 2019 - Venue Management Association names Priava as principal partner for next three years

21st August 2017 - 1,000,000 events successfully managed using Priava

1st August 2017 - Priava marks 20 years of operations

15th February 2017 - Priava opens New York office to target North American venues

22nd September 2016 - Priava offers free venue and event management software for educational institutions

3rd August 2016 - Compass Group selects Priava for Australia-wide venue management

23rd December 2015 - Priava backs EVANZ’s Rising Star

21st December 2015 - Priava venue management software chosen by Vodafone Events Centre

22nd August 2015 - Leading international museums invest in Priava venue and event management technology

10th December 2014 - Priava looks to future through rising star award backing

18th November 2014 - Priava cloud technology supports reopening of restored Isaac Theatre Royal

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