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NSW ticket resale laws come into effect with maximum $22,000 penalties

NSW ticket resale laws come into effect with maximum $22,000 penalties
June 1, 2018

New ticket resale laws have today come into effect in NSW that make it illegal to re-sell a ticket for an event for more than 10% above the original price.

An individual faces a maximum penalty of $11,000 for selling over that threshold, while organisations can be hit with up to $22,000 in fines.

Introducing the reforms, NSW Minister for Better Regulation Matt Kean said the law is aimed at “stamping out dodgy price gouging practices”.

Minister Kean advised “we know ticket scalping is a huge problem in NSW, and I’m sick of consumers being taken for a ride by shameless shonks looking to make a quick buck.

“These laws create a level playing field so genuine fans can buy tickets to concerts and sporting events without being slapped with hugely inflated re-sale prices.”

The reforms follow more than 1000 complaints to NSW Fair Trading last financial year.

Ticket resale advertisements are now required to include the ticket’s original cost, a re-sale asking price below the cap and seat details including bay, seat or row numbers.

Any advertisement for tickets with an asking price over 110% of face value is prohibited.

Adding that “these reforms are about putting consumers first, and ensuring that ordinary fans can get a fair go in the marketplace”, Minister Kean said the reforms also mean:

• If a ticket is sold above the 10% re-sale cap, the event organiser may cancel the ticket, and refuse entry to the person who holds it; 
• Ads are required to include the original cost of the ticket, a re-sale asking price below the mandated cap, and the seat details including the bay, seat, or row number; and, 
• Ads that offer tickets for more than the permissible re-sale price are prohibited. 

Primarily aimed at ticket resellers such as Viagogo, the Switzerland-based company has argued that “sellers set their own prices, which may be above or below the original face value”.

Click here for more information.

Image: The new legislation is designed to halt ticket scalping such as that which impacted Adele's 2017 concerts at Sydney's ANZ Stadium. Image courtesy of ANZ Stadium.

30th May 2018 - ED SHEERAN’S STRONG STANCE AGAINST TICKET SCALPERS HAS GLOBAL IMPACT

21st May 2018 - VICTORIAN GOVERNMENT LOOKS TO EMPLOY ‘TICKET COPS’ IN RESALE CLAMPDOWN

1st May 2018 - TTF WELCOMES VICTORIAN GOVERNMENT’S TOURISM BACKING IN 2018/19 BUDGET 

25th April 2018 - VIAGOGO FACES UK COURT ACTION FOR FAILING TO PROTECT CONSUMERS

9th March 2018 - LIVE PERFORMANCE AUSTRALIA OPPOSES PROPOSED AMENDMENTS TO VICTORIAN MAJOR EVENTS LEGISLATION

8th March 2018 - GUDINSKI: ‘PROMOTERS AREN’T THE BAD GUYS’ IN ED SHEERAN TICKET SCALPING DEBATE

26th February 2018 - DRAFT ENTERTAINMENT INDUSTRY CODE OF PRACTICE TO PREVENT WORKPLACE DISCRIMINATION AND HARASSMENT

20th February 2018 - LPA RELEASES NEW SAFETY GUIDELINES FOR THE LIVE ENTERTAINMENT AND EVENTS INDUSTRIES

23rd January 2018 - AUSTRALIAN OPEN FANS TURNED AWAY AFTER BUYING RESALE TICKETS 

1st December 2017 - LIVE PERFORMANCE AUSTRALIA PRESENT 2017 CENTENARY AWARDS

23rd November 2017 - GOOGLE UPDATES ADWORDS POLICY TO RESTRICT ONLINE TICKET SCALPERS 

17th November 2017 - AUSTRALIAN GOVERNMENT BEGINS TICKET SCALPING CONSULTATION 

16th November 2017 - VICTORIA GOVERNMENT TO CRACKDOWN ON TICKET SCALPING

5th October 2017 - CHOICE NAMES VIAGOGO AMONG AUSTRALIA’S SHONKIEST PRODUCTS OF 2017 

1st September 2017 - GOOGLE URGED TO BLOCK ONLINE RESELLERS WHO DUPE TICKET BUYERS

28th August 2017 - ACCC COMMENCES LEGAL ACTION AGAINST TICKET RESELLER VIAGOGO 

1st May 2016 - FRONTIER TOURING ISSUES FACEBOOK WARNING ON TICKET SCALPING AND UNAUTHORISED RESELLERS

27th November 2014 - MICHAEL GUDINSKI NAMED THE MOST POWERFUL PERSON IN AUSTRALIAN MUSIC


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