Latest News

Back to Latest News back


Ngai Tahu Tourism increases investment in its people

Ngai Tahu Tourism increases investment in its people
September 20, 2018

Ngāi Tahu Tourism, one of New Zealand’s largest tourism operators, has announced its commitment to the living wage of $20.55 and increased its minimum wage effective from July this year.

The tourism operator, owned by the Ngāi Tahu tribe, operates some of the most iconic experiences in the country, including Shotover Jet in Queenstown, Franz Josef Glacier Guides and Rainbow Springs in Rotorua, hosting more than one million visitors a year across 13 locations.

Lisa Tumahai, Chair of Te Rūnanga o Ngāi Tahu, says Ngāi Tahu whānau set a high expectation to ensure that the business looks after it workers and operates according to Ngāi Tahu values.

Tumahai explains "Te Rūnanga set a goal to our companies to increase the wages they are offering their staff, so it is great to see Ngāi Tahu Tourism pick up the challenge.

"I hope other tourism companies follow the lead of Ngāi Tahu Tourism.”

Explaining that the change has positively impacted over 200 staff since 1st July, Ngāi Tahu Tourism Chief Executive, Quinton Hall adds “we want all of our people to be paid fairly and at a level which is not only sustainable for our business but also recognises the value that every individual brings to our mahi (work.

"This wage movement is a large investment for our business, but it will make a big difference to our people and their whānau, which is important to us.

"People are at the forefront of our business and our experiences, and we want to ensure we are retaining and attracting great people into the tourism industry, so we can offer world-class experiences to the more than one million customers we host every year."

Over the past three years Ngāi Tahu Tourism has been focused on investing in team members through training programmes, wellbeing initiatives and creating job opportunities.

Ngāi Tahu Tourism will open its 14th attraction, the All Blacks Experience, in Auckland in 2020.

Related Articles

29th March 2018 - New Zealand tourism industry backs sustainable employment

20th December 2017 - All Blacks experience will bring fans closer to their rugby heroes

10th November 2015 - Franz Josef Glacier Guides retains status as top choice for backpackers

17th May 2015 - Queenstown attractions operator wins major Chinese business award

6th December 2014 - Ngāi Tahu Tourism buys New Zealand Guided Nature Walks

8th January 2014 - New Lazer Maze opens at Rotorua’s Rainbow Springs

29th November 2011 - Dinosaur to star in Rainbow Springs’ NZ$10 million Big Splash water ride

7th June 2011 - Shotover Jet celebrates three millionth passenger

Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.


supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

Augmented Creative

Augmented Creative is an open organization of like-minded and highly dedicated, creative people who conceive, plan and execute visual solutions. We pursue new and innovative visual ideas to help…

read more

Arts / Attractions / Consultants / Design / Tourism


Goplay Commercial Playground Equipment

Goplay designs and manufactures specialised playground equipment for indoor play centres, hotels, food chains, clubs and resorts. If our years of experience and dedication have taught us one thing,…

read more




Playrope Aqua-Fun, are the Australian & New Zealand exclusive distributors for Vortex Aquatic Structures International, the world leader in aquatic playgrounds and urban water landscapes.…

read more

Aquatics / Attractions / Parks / Play / Recreation


Supreme Heating

Supreme Heating is a proud Australian owned company specialising in the latest energy efficient heating solutions. Since 1990, Supreme Heating has designed and installed commercial pool heating…

read more

Aquatics / Environment / Recreation


iDwala Pty Ltd

iDwala is the Community Sports Surface Specialist offering the highest quality designs and technical expertise to Councils, Schools and Sporting Clubs looking to create sporting…

read more

Consultants / Design / Recreation / Sport / Surfaces


Otium Planning Group

Otium Planning Group is a contemporary sport and leisure consultancy providing services in planning, facility development, management and funding for the sport, recreation and leisure industries…

read more

Aquatics / Consultants / Recreation / Sport / Venues


Les Mills Asia Pacific

Les Mills Asia Pacific Les Mills Asia Pacific (LMAP) have been setting the benchmark for providing professional fitness solutions across Australia and South East Asia since 1996. Our world renowned…

read more

Fitness / Technology / Wellness


get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business