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Luna Park Melbourne deploys Centaman Web Ticketing

Luna Park Melbourne deploys Centaman Web Ticketing
January 20, 2010

Luna Park Melbourne has recently upgraded to using Centaman's latest Enterprise Suite that integrates the key aspects of its operations including admissions management, ticketing, point of sale and stock control.

The upgrade allows the Park to provide an even better customer experience including the ability to plan their trip to the Park and purchase their tickets and even a meal in advance. Once the guests arrive they can utilise the special VIP entry (Luna Express) and a simple scan allows them into the park quickly and easily and ensures accurate visitor numbers and reporting for management.

Using Centaman's industry leading web framework ensured a quick deployment onto Luna Parksâ newly designed website and a rapid time to market in time for school holidays.

Centaman Systems Systems' Chief Executive Mark Iles explains "our fully integrated venue management system enables Luna Park to provide visitors with a state of the art experience on-site including fast VIP access for pre purchased tickets over the internet and fast, accurate stock control using our mobile stock take devices."

Barbara Murphy, Sales & Marketing Manager for Luna Park Melbourne, adds "the team at Centaman have helped us provide a really effective web solution for our customer within a very tight timeline. The solution is proving extremely effective at helping us to improve our customer experience and has been very easy to use."

Luna Park Melbourne has been an icon in Melbourne since its opening in December 1912. Some of the original attractions included the Scenic Railway roller coaster, the River Caves, the Pharaohâs Daughter, the American Bowl Slide, the Palais de Folies the Ferris Wheel and numerous American slot machines (that used dimes). These days Luna Park remains a galaxy of amusements and sensations. From the jaw dropping, eye ball popping super thrill rides like the Pharaohâs Curse, Metropolis and the Enterprise, to the exhilarating rides like the Spider, Twin Dragon, G force and Shock Drop that have been attracting families for nearly 100 years.

For information click here to contact CENTAMAN Systems via their entry in the Australasian Leisure Management Supplier Directory. 

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