Latest News

Back to Latest News back

 

‘Loaded tickets’ to enhance fan experience at Suncorp Stadium

‘Loaded tickets’ to enhance fan experience at Suncorp Stadium
October 31, 2012

Suncorp Stadium is leading the way with innovations to enhance the customer experience on game days.

Stadium General Manager Alan Graham announced that Suncorp Stadium will introduce 'loaded tickets', a brand new technology in Australia, and will work with its anchor tenants, the Brisbane Broncos, the Queensland Reds and Brisbane Roar to roll it out to their respective members in the coming months.

Graham explained "loaded tickets allow a value to be pre-loaded on their event tickets or membership cards for food, beverages and merchandise.

"It's as simple as scanning the barcode at outlets throughout the Stadium to redeem the value.

"Not only do loaded tickets reduce queue times and increase the speed of service, they eliminate the need to carry extra cash or credit cards. They're also a reward for the loyal members of the clubs that play their home games at Suncorp Stadium.

"The loaded ticket concept is completely new to Australia and we are proud to be a pioneer in offering this service. It will help our venue caterer, Spotless Services, take customer service around food and beverage outlets at the Stadium to a new level."

The 'loaded ticket' service was developed by NCR Corporation, a US based global company specialising in self-service solutions in retail, financial, travel, hospitality and entertainment sectors in more than 100 countries.

NCR is best known to Australians for its bank ATMs and supermarket self-checkout systems.

The solution is fully integrated into the venue's existing NCR Venue Manager, which gives the stadium real-time sales information from every one of the 280 NCR point-of-sale (POS) terminals in its 24 food and beverage outlets and 32 public bars. NCR Venue Manager enables the stadium to accurately report, analyse and forecast sales, which helps reduce wastage and keep costs down.

NCR Australia General Manager of Hospitality Nick Wagnitz explains "Australian sports and music fans want their stadium experience to be enjoyable and hassle-free.

"The NCR loaded ticket solution offers speed, convenience and great value for Suncorp Stadium's loyal club supporters."

NCR Corporation is a global technology company offering solutions and comprehensive support services that address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organisations in more than 100 countries.

For more information go to www.ncr.com/products-and-services/software/hospitality/venue/loyalty-marketing

26th October 2012 - NCR TO PROVIDE VENUE MANAGEMENT SOLUTION AT NEW PERTH ARENA


Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

TECHNOGYM AUSTRALIA

Technogym is the leading company in the Wellness and Fitness field all over the world. With 2,200 employees, 14 branches in Europe, U.S., South America, Asia  and Australia, Technogym exports its…

read more

Fitness / Technology / Wellness

 
 

Vticket

Vticket Pty Ltd is the Australian and New Zealand distributor for Gateway Ticketing Systems Inc., the world leader in high-speed access control, admission control and ticketing software for the…

read more

Attractions / Security / Technology / Ticketing / Venues

 
 

Clubware

Clubware’s online gym software is not your run of the mill management system. It has been carefully designed to incorporate all the elements that a fitness club would need. How did we do that?…

read more

Access / Billing / Fitness / Recreation

 
 

VLOCKER

Vlocker Pty Ltd has been designing, manufacturing, installing and servicing locker systems worldwide since 1995. Vlocker specialises in providing locker solutions to suit client requirements in…

read more

Aquatics / Attractions / Safety / Security / Venues

 
 

Envibe

With its sleek good looks and easy-to-use yet powerful functionality, Envibe is the premium fitness club software for the Australasian leisure, recreation and fitness industry. We are the most…

read more

Aquatics / Fitness / Recreation / Technology

 
 

MYRTHA POOLS

Founded in 1961, Myrtha Pools® quickly became Italy’s première swimming pool company, and has since grown into one of the world's leading swimming pool construction…

read more

Aquatics / Design / Play / Waterparks / Wellness

 
 
 

GLADSTONE MRM

Gladstone Health & Leisure (Gladstone MRM Pty Ltd Australia) is a leading supplier of leisure management and fitness software and is endorsed by leading health and fitness professionals and…

read more

Access / Billing / Fitness / Technology / Venues

 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business