Latest News

Back to Latest News back

 

Leading tourism stakeholders call on Australian Government to provide clear recovery roadmap

Leading tourism stakeholders call on Australian Government to provide clear recovery roadmap
September 25, 2020

A number of Australia’s leading tourism stakeholders have today called on the Australian Government to provide a clear roadmap to travel restrictions easing - highlighting that the confusion has been devastating for both travel operators and travellers. 

The comments were delivered at a virtual travel panel hosted by Club Med earlier today, with travel industry panellists including Rachael Harding, General Manager Pacific, Club Med; Susan Coghill, Chief Marketing Officer, Tourism Australia; Richard Jones, Regional Head of Marketing and Sales, Cathay Pacific; and Sam Evans, Travel Content Creator.

With over 9.5 million Australian’s travelling internationally each year, the panel stressed that while travel bubbles are a start, they are not a long-term solution.  The industry will not rebound until international borders are open again and free movement is possible.  

Harding advised “the latest travel ban extension has been the biggest call yet with the highest stakes because consumers don’t know if they should hold onto their Christmas holiday dreams or start planning for the alternative which is causing a lot of additional pressure.

“We need to start factoring in not just the financial cost, but also emotional and mental impacts of these ongoing bans.”  

Jones added “we need to learn how we can travel safely again and how we can live with this better, because it’s not going anywhere. If we adopted the restrictions of one of the existing travel bubbles such as the NBA, I don’t think people would enjoy travelling, because it would be too restrictive.”  

Coghill called the restrictions ‘devastating’ for Australia’s nation of travellers as well as travel operators suffering the “double whammy” of bushfires last summer season but remained optimistic about our ability to recover.

“Travel demand will return and as soon as it does, Tourism Australia will be ready to go back and go back at scale,” Coghill said. “We know the recovery can be as fast as the decline and it remains critical to our industry, worth $45.2 billion in 2019.”

The panellists unanimously agreed that Australians have not lost their love of travel, with travel operators still seeing positive signs that reflect our resilient travel market.  Despite the restrictions many Australians are still dreaming and planning their next holiday, as well as holding onto flights for January onwards, in the hope that restrictions will ease.  

Harding commented that “a whopping 95% of respondents in our recent travel sentiment survey said they would like to travel internationally within the next two years”, with Coghill adding “our stats show, 59% of Australian travellers are considering or would be travelling in Australia if there were no restrictions. 55% of Australian travellers are intending to take a domestic trip in the next six months, with over half of those saying they really need a holiday.”  

All panellists agreed the priorities of travellers has changed, with safety and hygiene now being the top consideration.  

Jones noted “hygiene will be the differentiator for travel operators in the future and it will be up to us to provide the reassurance to travellers across all points of the journey.”

Harding went on to say that “to meet the appetite of those longing for an overseas holiday, travel providers need to provide the confidence to book.

“Flexibility will be the highest currency in the future, we need to evolve our policies to be risk free for customers until such a time as we are feeling comfortable to travel again with no apprehension.”

With the announcements on international travel occurring in three-month increments, the travel industry now waits nervously for a government update on the Easter holiday period next year.  

Jones concluded “we need transparency and consistency on how decisions are made to aid planning for both business and consumers.

“It would be nice to have a heads-up so operators can adequately prepare to welcome travellers once again.”

Image: Club Med Turkoise

Related Articles

24th September 2020 - Ecotourism Australia implores governments for ongoing support of natural attractions and ecotourism experiences

18th September 2020 - GlobalData advises contactless technologies increasing in popularity within tourism industry

18th September 2020 - Beijing Culture and Tourism to hold online forum addressing China’s capital’s response to international tourism

14th September 2020 - Tourism Industry Aotearoa urges next government to give tourism industry a central role in regions’ recovery

10th September 2020 - Applications closing for Tourism Australia’s Business Events Boost Program 

4th September 2020 - WTTC launches Safe Travels protocols for adventure tourism

4th September 2020 - New Zealand tourism industry event to focus on revival and revitalisation

3rd September 2020 - Queensland Government continues to invest in tourism attractions

28th August 2020 - Tourism Industry calls for state premiers to reopen borders

19th August 2020 - Federal Tourism Minister urges states open their borders

18th August 2020 - Half of Western Australian emergency grants for tourism businesses go unspent

16th August 2020 - WTTC calls for leadership from Australian Government to save tourism

8th August 2020 - Western Australian Government’s latest industry boost to inject $150 million into tourism

2nd August 2020 - Victoria Tourism Industry Council advises dedicated program of support required to survive latest lockdown

30th April 2020 - ATEC part of new Tourism Restart Taskforce to strengthen industry COVID-19 response

22nd April 2020 - ATEC considers diverse and competitive airlines to be critical to Australian tourism

11th September 2018 - Andrew McEvoy to chair TTF National Advisory Board

2nd February 2017 - ATEC flags tourism as Australia’s best export asset


Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

Goplay Commercial Playground Equipment

Goplay designs and manufactures specialised playground equipment for indoor play centres, hotels, food chains, clubs and resorts. If our years of experience and dedication have taught us one thing,…

read more

Play

 
 

IEDM

iEDM integrate Design, Engineering and Delivery Management services to convert existing spaces into exciting new entertainment venues. Our team consists of highly qualified professionals with diverse…

read more

Consultants / Design

 
 

PAYSMART

Headquartered in Brisbane with an Australia-wide network of satellite offices, PaySmart is one of Australia’s largest and longest-standing direct debit billing companies. In 1996 we began…

read more

Access / Billing / Fitness / Technology

 
 

Pico Play

Pico Play is a global leader in the planning, design, development and construction of world-class themed attractions and entertainment that deliver extraordinary and memorable experiences to millions…

read more

Attractions / Consultants / Design / Recreation / Tourism

 
 

BODY BIKE AUSTRALIA

BODY BIKE® International is a leading manufacturer of indoor bikes with a 20-year track record of creating the best indoor bikes. Stay connected with Body Bike Australia…

read more

Fitness / Recreation / Sport / Technology / Wellness

 
 

Yellowbox Lockers

Yellowbox is an Australian technology company that has developed smart locker technology operated through an app with a focus on experience for users and facility managers. Found at Beaches, Aquatic…

read more

Aquatics / Attractions / Entertainment / Retail / Security

 
 

DEBITSUCCESS

Over the past 10 years Debitsuccess has been providing expert billing services to businesses across Australia. Debitsuccess is now the largest full service direct debit provider in Australasia,…

read more

Billing / Finance / Fitness / Golf / Recreation

 
 

TICKETSERV

As of 2018, TicketServ operates as SeatGeek Asia Pacific Pty Limited, part of international ticketing platform SeatGeek. Click here to contact SeatGeek Asia Pacific via their entry in…

read more

Attractions / Entertainment / Events / Sport / Ticketing

 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business