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Kuala Lumpur Convention Centre recognised for IT excellence

Kuala Lumpur Convention Centre recognised for IT excellence
June 1, 2017

The Kuala Lumpur Convention Centre (KLCC) has been named as the joint winner of the INCON Digital Infrastructure Award 2017 at the Worldwide Exhibition for Incentive Travel, Meetings & Events (IMEX) Frankfurt 2017.

Commenting on the win, the KLCC General Manager, Alan Pryor, stated “we are honoured to receive the Digital Infrastructure Award and very much appreciate this accolade from INCON, which recognises meeting venues that are consistently upgrading their digital backbone to meet the changing needs of clients.

“The Award is based on the principle that meetings are better when supported by a first-class digital infrastructure that connects delegates efficiently to enhance the meeting productivity and experience.

“Information technology (IT) infrastructure is an essential component of meeting design and delivery. Clients require greater technology integration into their events and even more customisation. It is therefore imperative that we continue to invest in IT infrastructure and upgrades, not only to secure our competitive advantage, but also to ensure our capabilities meet the rapidly changing technology needs of clients. Of utmost importance is the team expertise and knowledge behind the infrastructure and their capability to offer customised solutions that provide peace of mind to our clients and great connectivity to delegates and visitors.”

In addition, the Centre’s network infrastructure is designed to be as flexible as possible to allow it to cater to any complex and demanding client requirements. KLCC’s team also works closely with clients on any customised requests and has the capability to offer clients IPv6 connectivity, filtering of applications and particular websites, customised Wi-Fi landing pages and usage statistics.

Pryor added “as the most technologically-advanced venue in Malaysia we pride ourselves on the continuous maintenance and investment in our IT infrastructure.”

According to Bob Heile, head of the pnael judging the INCON Digital Infrastructure Award "events turn into disasters when venues do not appreciate the importance of crucial background services like Wi-Fi connectivity.

“The Award offers an opportunity to showcase venues that have worked really hard to put in place excellent digital infrastructure which permits event planners to deliver even better meetings".

INCON teamed up with a broad coalition of strategic partners to support the development and promotion of the fourth edition of the global award. The partners included International Association of Conference Centers (IACC), International Congress and Convention Association (ICCA), Best Cities, IMEX, The Iceberg and this year’s new media partner Association Meetings International.

For more information about the award go to

For more information on th KLCC go to

Image: Kuala Lumpur Convention Centre Director of Sales and Marketing Angeline van den Broecke and General Manager Alan Pryor with the INCON Digital Infrastructure Award. 





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