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Joan Sutherland Performing Arts Centre seeks hospitality operator for new café 

Joan Sutherland Performing Arts Centre seeks hospitality operator for new café 
November 5, 2021

The Joan Sutherland Performing Arts Centre (The Joan) is seeking a professional food and beverage operator for an exciting new café that will enrich the experience of visitors to The Joan. 

An upgrade to The Joan by Penrith City Council, will see a new 19 sqm café built in the atrium foyer, including 66 sqm of internal and external seating, to enliven the venue and provide all-day dining for the whole community to enjoy. 

Penrith Mayor Karen McKeown said as an important creative hub in Penrith, the upgrade of The Joan plays a starring role in our vision to revitalise significant spaces and places in our city.

Mayor McKeown notes “our community has been waiting in the wings to enjoy live performances at The Joan once again when COVID-19 restrictions ease. To support the recovery of the arts community Council is delivering an upgrade of The Joan to improve the amenity and enhance patron’s experience at the centre.   

“The new café will be the perfect place to grab a meal before a show or catch up over a drink at the bar to reflect after a performance. These facilities will deepen the audience’s engagement with the arts and broaden the patronage at The Joan. The external seating will also revitalise the Mondo, improving the venue’s connection to the adjacent Westfield Penrith.”

Hania Radvan, Chief EXecutive of Penrith Performing and Visual Arts (PP&VA said that recent community research had underscored the need for The Joan to offer a holistic experience for patrons, with a place to gather before and after performances.

“A sense of connection is central to people’s engagement in arts and culture, with the social experience of sharing a meal before or after a show, in a creative venue, deepening their enjoyment of a local night out. It’s also just fantastic for some of the many hundreds of parents waiting for children taking music or drama lessons to have somewhere on-site to relax and reflect. Being in a space like The Joan offers something additional to the everyday hospitality experience, so we are very excited to be moving ahead with our much-anticipated café,” Radvan said. 

Radvan added “we are looking for a café operator that will work closely with us to develop food and beverage packages that reflect our artistic programs. This is a fantastic opportunity for a hospitality operator to run a brand-new café in a popular arts and culture venue, with 122,000 people coming through The Joan each year.”

The café operator will also manage the newly refurbished Borland Bar, located inside the foyer of The Joan. 

Not just for patrons of The Joan, the café will be a popular place to meet with friends or family to enjoy quality café style food as well as theatre favourites such as ice cream. 

The Development Application for The Joan café has been approved, with construction set to commence in January 2022 and completion scheduled for March 2022.  

Council and The Joan are seeking an experienced food and beverage operator with the flexibility to cater to a wide audience in a dynamic venue that transitions from daytime café to an evening theatre bar. 

Interested hospitality operators can submit an Expression of Interest (EOI) from 3rd November to 1st December 2021 via www.brainandpoulter.com.au/thejoanpenrith  

To find out more about The Joan visit www.thejoan.com.au  and to find out more about the café visit www.penrith.city/thejoancafe 

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22nd October 2021 - Penrith City Council extends fee relief for outdoor dining and offers free entry to Ripples facilities

11th October 2021 - Penrith City Council’s collaboration with The Joan identifies opportunities for the Centre

10th September 2021 - VenuesLive steps up recruitment drive for Optus Stadium hospitality staff

8th September 2021 - Humanforce offers hospitality sector a solution to help manage COVID-19 vaccination policies

11th August 2021 - Australian Tourism Industry Council delivers three-point tourism, events and hospitality plan to recover from lockdowns

31st May 2021 - Sydney’s hospitality sector supports outdoor dining options

25th March 2021 - Tourism and hospitality sector calls for cash boost payments and tax relief

12th February 2021 - Seek jobs website shows rise in demand for hospitality and tourism staff

10th December 2020 - Barcats launches sponsored courses as lifeline to Australia’s struggling hospitality industry

28th October 2020 - The Joan Sutherland Performing Arts Centre invites feedback on its offerings 

16th October 2020 - GlobalData reveals contactless technology as top theme among hospitality industry influencer conversations

14th September 2020 - New survey highlights Melbourne hospitality staff losing confidence in employment opportunities

3rd September 2020 - New data reveals surge of Australian over 50s signing up to work in hospitality industry

28th May 2020 - TTA keen for focus on Vocational Training Skills to be extended to tourism and hospitality industry

14th May 2020 - New survey reveals most of Australia’s hospitality staff have lost confidence in the Industry

5th December 2018 - Sydney Opera House improves accessibility to the Joan Sutherland Theatre


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