As of the 1st July 2018, Enta Australasia Pty Ltd/Best Union has been rebranded as VIVATICKET Pty Ltd. 19th July 2018 - ENTA AUSTRALASIA REBRANDS AS VIVATICKET 17th October 2016…read more
Fit Insights launched to help fitness centres retain members
A first of its kind service to the fitness industry, Fit Insights analyses a fitness centre’s processes through a customised Mystery Shopper service, presenting invaluable insights and data relating to the true nature of their member and customer’s experience.
Launched this week as a service to Australian fitness and health brands, Fit Insights's findings and recommendations are presented to the client by a qualified fitness professional and consultant.
Brisbane-based entrepreneur and owner of Fit Insights, Jack East, came up with the concept after seeing colleagues in the fitness industry unable to maintain their client base.
East, who is a qualified fitness instructor and personal trainer with over 13 years experience in the Australian fitness space and also owner of a national children's fitness brand, explains "while the number of personal trainers and fitness professionals entering the industry has remained steady, demand appears to have been met in some parts of the country.
“What we know is that the amount of people looking to start a gym has died down. It’s now more of a case where existing players fight over members already in the market. Obviously then gyms and fitness centres need to look to retention and loyalty strategies.”
East, who has previously worked with large Australian brands such as Fitness First and Blackmores, has already begun working with two Queensland based studios both looking to better understand their customers and the way their existing service and sales are actually being executed.
Fit Insights works closely with centre owners to understand what information and data will be of value and then structures their action plan accordingly.
East adds “this often involves mystery shoppers making contact with centres via email and phone but predominantly through the face to face sign up process.
“Findings offer fitness businesses invaluable information that can be used by the business to gauge effectiveness of training policies, learn weaknesses or shortfalls and ensure brand perception is being maintained.”
East and his team, who are all fitness professionals with business backgrounds, provide recommendations that chart performance and then work with businesses to develop new goals that exceed fitness industry benchmarks.
For more information go to www.eastfitness.com.au
12th March 2018 - Australian fitness industry revenues to grow to $2.4 billion by 2022/23
20th August 2017 - Instructors and personal trainers key to success of fitness studios
26th February 2016 - Study finds Personal Training set to be a stable future job
11th February 2016 - Fitness instructor numbers set to grow by up to 50% in five years
30th April 2015 - Fitness, recreation and sport employment grew by 34% over five years
8th December 2014 - Fitness Club managers average annual salaries approach $70,000
12th October 2014 - 24/7 fitness trend shows no sign of slowing
9th March 2012 - Growing demands for Personal Trainers
Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?
The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.
However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.
Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.
Subscriptions cost just $90 a year.
Click here to subscribe.
The Complete Guide to Leisure Industry Products & Services.
Sports Padding At Rae-Line we manufacture high quality sports padding, gym mats, foam mats and protective padding, suitable for a range of different facilities. Our sports padding is…read more
iEDM integrate Design, Engineering and Delivery Management services to convert existing spaces into exciting new entertainment venues. Our team consists of highly qualified professionals with diverse…read more
Lander & Rogers' Sports Business Group is the leading sports law practice in Australia, representing over 150 national and international sporting bodies. Our clients include international…read more
Over the past 10 years Debitsuccess has been providing expert billing services to businesses across Australia. Debitsuccess is now the largest full service direct debit provider in Australasia,…read more
Commercial Aquatics Australia provides aquatic solutions nationwide and is one of the largest and most experienced companies specialising in the design, construction, renovation, service, maintenance…read more
SLE Worldwide Australia is a Managing General Underwriter specialising in insuring risks in the world of Sports, Leisure and Entertainment. Be it relaxing, playing, organising or watching sports,…read more
Developed in Europe, this innovative system offers a safety management solution for swimming pools that checks individual swimmers via their wristband - monitoring their depth and time. Sensors…read more
get listed with our suppliers directory
Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!