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FitDesk system helps engage fitness club members and improve retention rates

FitDesk system helps engage fitness club members and improve retention rates
April 15, 2014

Mindful of the challenge of member engagement, the FitDesk system (powered by MobileFit technology) is a comprehensive member engagement and retention solution for fitness clubs, gyms and aquatic and recreation centres.

FitDesk gives facilities the ability to create and manage members workout programs electronically. Each member receives a personal online log in where they can track their exercise results, monitor their progress and communicate with their assigned trainer for additional assistance.

What makes the program unique is the ability for members to record an online diary of their strength workouts and general exercise. Members can record their results within the gym through a touch screen kiosk or via their smartphone for greater convenience. Members can track improvements in each exercise as well as common metrics such as calories burnt and distance run for a given time period. This keeps members engaged with their workouts as they can more visually track their progress.

The FitDesk system also includes a comprehensive suite of member retention tools including follow up scheduling which means your health club team will never miss another follow up calls, email or appointment. FitDesk is a complete solution that will help streamline your clubs operations, engage members and improve retention rates.

FitDesk assists fitness clubs, gyms and aquatic and recreation centres by:

• Eliminating paper with electronic fitness assessments and workout programs

• Helping members track their workout results at home or via smart phone

• Tracking members performance and progression

• Scheduling and tracking completion of retention tasks such as phone calls, emails and other communications

• Improving member to trainer communication with messaging centre

• Saving time by automating communication such as email templates and SMS

• Keeping staff accountable by tracking follow up tasks

• Encouraging online bookings to keep track of member engagement

The FitDesk system is used by over 50 leading Australian facilities including the Aquarena Aquatic Centre and the South Australian State Aquatic Centre.

FitDesk is a product of GreeneDesk Software Australia and is powered by MobileFit workout technology.

For information call 1300 181 665, E:

Click here to contact GreeneDesk via their listing in the Australasian Leisure Management Suppliers Directory.


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