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Evolt 360 helps client retention at Melbourne wellness studio

Evolt 360 helps client retention at Melbourne wellness studio
August 27, 2019

Kerry Thurrowgood, founder of the Melbourne Float House, has advised how Evolt 360 has not only helped with client retention but also attracted new clients at the of wellness centre.

Offering multiple therapies including cryotherapy, float therapy, hyperbaric oxygen therapy, infrared therapy and lymphatic drainage, Thurrowgood explains “we have teamed up with various other businesses and sporting clubs in the area who send their members to us for a scan.

“While they are here, they learn about our business and how we can help them with their stress, weight loss, recovery and performance goals.

“All the equipment in our centre has an extremely high standard so naturally we only accept the best of the best.

“When we were looking for body scanners, we did a lot of research before choosing one. In 60 seconds, it records 40 different body composition measurements which our clients can measure in real time through the app. It has a modern interface, detailed reports, online community and not to mention it looks extremely sleek.

“We found Evolt 360 to be the top of the range so naturally it was the only one we would accept in our centre.”

The creation of the Melbourne Float House dates back to 2015 when Thurrowgood’s husband Scott sustained a serious back injury which meant he was no longer able to work.

Having spent two years and spent countless hours seeing doctors, neurosurgeons and travelled overseas to try and find anything that would heal his back or reduce his pain, Thurrowgood came across the therapies now offered at the Melbourne Float House. Recognising the benefits and wanting to share with other, saw the creation of the Melbourne Float House, located in the suburb of Kilsyth.

She adds “it’s one thing for clients to physically feel the difference our therapies are offering them but to have data and reports that demonstrate just how much they are improving is what’s made a massive difference for our business.

“This is where Evolt 360 took us to the next level.

“Our clients love that they can keep track of all their results on the Evolt Active app. The way the app visually compares all your scans against each other is extremely appealing. Being able to see how their bodies are changing over time demonstrates how effective our therapies are for their recovery and performance. As a natural side-effect it boosts our retention.

“Our mission is to help the community take control of their own health so that they can life live well and Evolt 360 has helped us reach more people and make an even bigger impact in the health and wellness of the community around us.”

Listen to Your Body
Evolt has also been announced as a preferred supplier for the Australian franchise Listen to Your Body, becoming the Preferred Body Composition Analyzer Supplier to the group.

Listen to Your Body is a premium health and fitness service, aimed at improving the total health and wellbeing of their clients.

With 14 studios currently in Queensland and Victoria, brand has already trained thousands of clients.

Commenting on the partnership, Listen to Your Body Chief Executive, Ben Fletcher recently stated “we have partnered with Evolt for the past 2 years and we have scanned thousands of members giving them insights to their body and enabling them to track their progress and reach their goals.

"The LTYB model is results driven and being able to track client progress and run automated challenges with the Evolt Insights challenge analytics platform saves both time and resources."

Click here to contact Evolt via their entry in the Australasian Leisure Management Supplier Directory.

Images: Evolt360 technology at the Melbourne Float House (top), therapy at the Melbourne Float House (middle) and Listen to Your Body's Ben Fletcher (below). Images courtesy of Evolt360/Melbourne Float House.

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