Latest News

Back to Latest News back


Centaman celebrates World Waterpark Association innovation award

Centaman celebrates World Waterpark Association innovation award
November 19, 2011

The recent World Waterpark Association (WWA) innovation awards recognised Australian-based management technology company Centaman and its innovative customer counting and data management system.

Introduced at the NRH2O waterpark in North Richlands, Texas, Centaman have integrated overhead people counting cameras with ticketing and admission control.

When the city-owned NRH2O began the process of evaluating a new ticketing, POS and admission control system for the entire attraction, Centaman saw this as an opportunity to start with a clean slate and decided to 'think outside the turnstile' to deliver a key component; real-time in-park counts.

After Centaman's first onsite visit the company realised that they needed to focus on ensuring that the mayor and key Council staff would be able to know how many people are in the park at any specific time.

As Centaman USA President Mike Korbel recalls "when we saw the old exit turnstile that almost every guest had to pass through, we knew that people counting cameras were the right solution."

Centaman has been a leader in leveraging people counting solutions using various technologies including infrared, laser and cameras to track the flow of people in an out of a defined space.

At NRH2O the company decided to integrate people counting technology with its access control module and then merge the exit data with the entrance scans to create the real-time in-park count.

Korbel explains that "the next problem to solve was how to get that report to management and staff so no one had to call anyone or go to a PC to run a report."

To solve this, Centaman built in SMS/Text functionality in its reporting module.

Fully operational during the (northern hemisphere) summer, management gets a real-time in-park count via Text Message every 15 minutes, and when the mayor asks how many people are in the park he gets the answer immediately.

Guests that cannot use the turnstile now get counted, and in case of emergencies, no safety procedures or mechanisms are needed to provide maximum safe egress.

Centaman's people counting cameras are small, installed in weather proof cases and are easily mounted overhead to provide a discreet, inexpensive and aesthetically neutral method of counting people that is accurate to within 2 to 3%.

There are many other uses for the technology which deliver not only operational benefits but can also be used to provide business intelligence that can drive revenue.

For example, cameras can be installed to count people in the gift shop which will provide accurate metrics of window shoppers vs. customers.

Data and other dashboard style reports are also available for iPhone, iPad and web browsers as well as SMS/Text. For information click here to contact CENTAMAN Systems via their entry in the Australasian Leisure Management Supplier Directory.  




Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.


supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

Life Fitness

Life Fitness Cardio Life Fitness Strength Hammer Strength Group Cycling Rowers Certified Refurbished Freeweights Benches & Racks Flooring Life Fitness is the global leader in the fitness…

read more

Fitness / Recreation / Technology / Wellness



BODY BIKE® International is a leading manufacturer of indoor bikes with a 20-year track record of creating the best indoor bikes. Stay connected with Body Bike Australia…

read more

Fitness / Recreation / Sport / Technology / Wellness


Tim Batt Water Solutions

Tim Batt Water Solutions are at the very forefront of the commercial aquatic business in Australia, with over 30 years specific experience supplying and installing chemical control and dosing…

read more

Aquatics / Environment / Recreation / Technology / Venues



Ausfit began in 1992, providing software services to the health and fitness sector including ClubWise, a fully hosted web-based product which combines state of the art club management software,…

read more

Billing / Finance / Fitness / Technology


Centaman Entrance Control

Turnstile Entry Systems and Access Control Centaman Entrance Controls’ Award Winning Range of Access Control Systems includes tripod & triarm turnstiles, speedgates, full height…

read more

Access / Entertainment / Sport / Ticketing / Venues



Technogym is the leading company in the Wellness and Fitness field all over the world. With 2,200 employees, 14 branches in Europe, U.S., South America, Asia  and Australia, Technogym exports its…

read more

Fitness / Technology / Wellness


Anti Wave International

Anti Wave International is the original suppliers of top performance swim, aquatic sports, leisure and pool programming equipment. Founded in 1971, Anti Wave International is proud of its…

read more

Aquatics / Play / Sport



SLE Worldwide Australia is a Managing General Underwriter specialising in insuring risks in the world of Sports, Leisure and Entertainment. Be it relaxing, playing, organising or watching sports,…

read more

Insurance / Venues


get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business