The Australian Live Music Business Council (ALMBC) has released a statement advising that “huge positive changes are on their way in global ticketing” following the US House of Representatives having voted to pass the TICKET Act - which aims to ensure transparent pricing for consumers - on 15th May.
Passed by 388 votes to 24, the bill, which is yet to be enacted, is seen as the most comprehensive consumer protection ticketing legislation in recent history with its guaranteeing of all-in pricing, prohibition of deceptive sales tactics and its ensuring of refunds for cancelled events.
Its progress followed 19 organisations coming together to form the Fix The Tix Coalition, led by the National Independent Venue Association (NIVA) with Ticketmaster owner Live Nation Entertainment among a number of companies including Wasserman, See Tickets, Universal Music Group, Dice and the National Independent Talent Organization (NITO) supporting the process, with Live Nation playing a leadership role.
Commenting on the changes, ALMBC board member Brian ‘Smash’ Chladil advised “this new legislation, soon to be in the UK too, is a great first step in making ticket prices more transparent.
“Credit where it’s due, well done for Live Nation for being willing to change.
“However, it doesn’t really change the sheer amount of fees being charged by them and other multi-national companies. Live Nation own Ticketmaster, and here in Australia their ticketing fees are double and sometimes triple of what smaller independent companies charge.”
Live Nation/Ticketmaster lawsuit
Also in the USA, Live Nation Entertainment is being sued by the US Government Department of Justice (DoJ) over its alleged wielding of “monopolistic power”.
Coming more than a decade after the US$2.5 billion merger between Live Nation and Ticketmaster, the lawsuit is seeking to challenge Ticketmaster’s monopoly power over artist performances, venues and concertgoers.
According to the Associated Press “Ticketmaster is the world’s largest ticket seller, processing 500 million tickets each year in more than 30 countries. Around 70% of tickets for major concert venues in the USA are sold through Ticketmaster.”
The DoJ is accusing the entertainment giant of using illegal tactics to maintain a monopoly over the live music industry, keeping out competitors and leading to higher ticket prices and worse service for customers.
Commenting on the lawsuit to Business News Australia, ALMBC Executive General Manager, Ant McKenna stated “I think there’s an opportunity for the Australian Government to follow what's happening in the USA and ensure there is that transparency so that punters are able to compare prices.
“Obviously, that's difficult if an artist is through one company. Once we have that transparency, we honestly believe there will be downward pressure on costs.
“There has been some concern about the role that global multinational companies are playing in the Australian music industry. It's not new. It has been happening for over a decade. This is something that is really throughout the whole industry. There are three major global corporations in Australia, Live Nation, TEG (Ticketek), and AEG-Frontier (AXS).”
Earlier this week, Humanitix co-founder Adam McCurdie echoes a similar sentiment, saying that market concentration in Australia has become a concern for the Sydney-based not-for-profit.
McCurdie noted “we're very excited by this news and hope it can be replicated in Australia. It’s giving fans, artists and events the choice of who tickets their events at major venues - that's a huge step in the ticketing industry.”
McCurdie added that while Humanitix has managed to help host thousands of small music gigs, conferences and free events, the platform has been shut out from working with major music venues in Australia, which are often left with no choice in selecting their ticketing partner in order to secure big-name artists.
About the author
Nigel Benton
Co-founder/Publisher, Australasian Leisure Management
Born in the English county of Dorset, Nigel Benton is the co-founder and Publisher of Australasian Leisure Management, Australia, New Zealand and the Asia-Pacific’s only magazine for professionals in all areas of the leisure industry and the www.ausleisure.com.au website - the go to news resource for industry leaders and professionals.
With a long-term commitment to communicating all that is best about the leisure industry (aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues) his career has been defined by an ability to develop and implement industry communications.
Starting his career working in heritage visitor attractions and then adventure travel in Africa and the Middle East, an interest in writing about his experiences led to his change of career into magazine journalism and publishing.
In addition to publishing, Nigel speaks on marketing communications at a range of industry events.
He was made a Life Member of the World Leisure and Recreation Association in 2006 and is a Fellow of the Royal Geographical Society (London).
In 2020, he launched the new Asian Leisure Business website.
As of October 2024, he was inducted into the Australian Fitness Awards Roll of Honour at the 2024 AUSactive National Awards.
Among a range of published works and features, his comments on a Blog (blogspot) from 2007 to 2011, when this website went live in its current form, may be interesting to reflect back on.
His philosophy on life is to be kind to all and to indulge those that you love.
His passions include family, Newcastle United and motorcycles (especially British ones) as well, until February 2025 when she left us, caring a little pug named Stella.
Click here to connect with him via LinkedIn.
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