Australasian Leisure Management

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BELGRAVIA WAVES UPGRADES SECURITY

09-02-2010

AQUATICS - ACCESS - TICKETING - TECHNOLOGY
The Waves Aquatic Centre in Sydney's Baulkham Hills recently wanted to implement an effective access control system to enable valid members to quickly and easily gain access to the centre.
Consisting of a fitness centre, outdoor Olympic pool and a dedicated enclosed learn to swim pool, the Belgravia Leisure managed Centre also wanted to protect their revenue stream by ensuring non members were prevented from gaining access to the facility.
Having been using the Centaman solution for membership, CRM, Swim School, Bookings and POS for over four years, management consulted with Centaman Systems as to the best solution to automate members’ entry and exit.
The solution consisted of a Centurion 100 Tripod Turnstile for entry, supplied with an integrated bar code reader and interfaced with the Centaman membership system. Now, when a member presents their card at the turnstile the Centaman software verifies that the membership is valid and the person has arrived during their correct time slot. For exit there is a passgate that has been linked to a set of PE beams so that it opens automatically as someone exits. The gate has also been integrated with a desk mounted control to open the gate thereby enabling disabled access in to and out of the centre as well as allowing access for large school groups.
One of the key benefits of the automated process is that is has freed up the reception team, so instead of the time consuming process of verifying whether someone is a valid member and there at the right time, they can now focus on bookings, new members and general day to day queries which enables them to provide a more responsive service and members are gaining access to the site faster than before.
As Paul Curtis, Belgravia Leisure's Regional Manager explains "Centaman worked with us to provide a suitable solution to our security needs that was highly cost effective whilst fitting in with our space constraints. In addition we wanted to single source our software management solution and our entrance control solution.
"This way we have a single point of contact, with a 24/7 telephone support line, if there are any problems with any part of the system."
For more information contact Centaman Systems on 02 9906 7522.
http://www.centaman.com.au

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